From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 


From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214

From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
    from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
  File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
line 26, in ?
    from Products.EnfoldTools.LicenseManager import products, seat
ImportError: No module named LicenseManager

Attempting to uninstall the product using the quickinstaller causes the
following error:

Traceback (innermost last):
  Module ZPublisher.Publish, line 120, in publish
  Module Zope2.App.startup, line 233, in commit
  Module transaction._manager, line 84, in commit
  Module transaction._transaction, line 381, in commit
  Module transaction._transaction, line 379, in commit
  Module transaction._transaction, line 424, in _commitResources
  Module ZODB.Connection, line 462, in commit
  Module ZODB.Connection, line 503, in _commit
  Module ZODB.Connection, line 525, in _store_objects
  Module ZODB.serialize, line 330, in serialize
  Module OFS.Uninstalled, line 38, in __getstate__
SystemError: This object was originally created by a product that
            is no longer installed.  It cannot be updated.
            (<Normalizer at broken>)

Aleksandr Vladimirskiy
Web Developer
College of Engineering, Dean's Office
UC Berkeley
306A McLaughlin Hall
510-642-6385 



From sidnei at enfoldsystems.com  Thu Jan 18 07:37:27 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Thu, 18 Jan 2007 11:37:27 -0200
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
In-Reply-To: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
References: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>
Message-ID: <a7a2b76b0701180537q4276e817gb4591a52ca8985af@mail.gmail.com>

On 1/9/07, Aleksandr Vladimirskiy <aleksandrv at berkeley.edu> wrote:
> Hello,
>
> I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
> uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
> see the follwing error when viewing the product in the ZMI:
>
> Traceback (most recent call last):
>   File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
> line 695, in import_product
>     product=__import__(pname, global_dict, global_dict, silly)
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
>     from Products.ShellExServer.normalize import normalizerFor
>   File "C:\Program Files\Plone
> 2.1.4\Data\Products\ShellExServer\normalize.py", line 23, in ?
>     from Products.ShellExServer.utils import EnvironmentSuppressAccessRule
>   File "C:\Program Files\Plone 2.1.4\Data\Products\ShellExServer\utils.py",
> line 26, in ?
>     from Products.EnfoldTools.LicenseManager import products, seat
> ImportError: No module named LicenseManager
>
> Attempting to uninstall the product using the quickinstaller causes the
> following error:
>
> Traceback (innermost last):
>   Module ZPublisher.Publish, line 120, in publish
>   Module Zope2.App.startup, line 233, in commit
>   Module transaction._manager, line 84, in commit
>   Module transaction._transaction, line 381, in commit
>   Module transaction._transaction, line 379, in commit
>   Module transaction._transaction, line 424, in _commitResources
>   Module ZODB.Connection, line 462, in commit
>   Module ZODB.Connection, line 503, in _commit
>   Module ZODB.Connection, line 525, in _store_objects
>   Module ZODB.serialize, line 330, in serialize
>   Module OFS.Uninstalled, line 38, in __getstate__
> SystemError: This object was originally created by a product that
>             is no longer installed.  It cannot be updated.
>             (<Normalizer at broken>)


Looks like you removed the products from the filesystem. You will need
to add them back in and then run the QuickInstaller uninstall.

However, there is a known-issue that the Normalizer object won't get
properly removed. A workaround is described here:

https://www.enfoldsystems.com/Support/Desktop/127
-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From aleksandrv at berkeley.edu  Tue Jan  9 14:27:36 2007
From: aleksandrv at berkeley.edu (Aleksandr Vladimirskiy)
Date: Tue, 9 Jan 2007 12:27:36 -0800
Subject: [Community-desktop] Enfold Desktop Plone Product ShellEx Error
Message-ID: <00c601c7342c$99e2a000$a6c42080@coe.berkeley.edu>

Hello,

I'm running Plone 2.1.4 on Windows Server 2003 R2. I'm attempting to
uninstall the Enfold Desktop Plone Server Product 3.0 6461 (Python 2.3). I
see the follwing error when viewing the product in the ZMI:

Traceback (most recent call last):
  File "C:\Program Files\Plone 2.1.4\Zope\lib\python\OFS\Application.py",
line 695, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "C:\Program Files\Plone
2.1.4\Data\Products\ShellExServer\__init__.py", line 26, in ?
    from Products.ShellExServer.normalize import normalizerFor
  File "C:\Program Files\Plo