From michael.milne at gmail.com  Fri Jul  6 04:29:49 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 10:29:49 +0100
Subject: [Community-desktop] How easy to add in a custom archive state into
	ED?
Message-ID: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>

Hi

We need to be able to use Enfold Desktop to change the state of a document
to archived which will then move it out to a different area of the site. How
easy would it be to add a custom workflow state into ED? Is it configurable
at all?

Thanks

-- 
michael
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From sidnei at enfoldsystems.com  Fri Jul  6 07:30:55 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Fri, 6 Jul 2007 09:30:55 -0300
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
Message-ID: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>

Hi Michael, thank you for your question.

On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> Hi
> We need to be able to use Enfold Desktop to change the state of a document
> to archived which will then move it out to a different area of the site. How
> easy would it be to add a custom workflow state into ED? Is it configurable
> at all?

Yes, it's actually trivial to do so. Enfold Desktop just uses the
workflow states defined on the Workflow in Plone. If you change the
Workflow in Plone by adding or removing states, or even switching to
an entirely different workflow, it will reflect immediately in Enfold
Desktop.

-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214

From michael.milne at gmail.com  Fri Jul  6 07:33:41 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 13:33:41 +0100
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
	<a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
Message-ID: <134b8b710707060533u51b46765lac560b2d89f564ab@mail.gmail.com>

Great. Thanks. That's good news.

On 7/6/07, Sidnei da Silva <sidnei at enfoldsystems.com> wrote:
>
> Hi Michael, thank you for your question.
>
> On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> > Hi
> > We need to be able to use Enfold Desktop to change the state of a
> document
> > to archived which will then move it out to a different area of the site.
> How
> > easy would it be to add a custom workflow state into ED? Is it
> configurable
> > at all?
>
> Yes, it's actually trivial to do so. Enfold Desktop just uses the
> workflow states defined on the Workflow in Plone. If you change the
> Workflow in Plone by adding or removing states, or even switching to
> an entirely different workflow, it will reflect immediately in Enfold
> Desktop.
>
> --
> Sidnei da Silva
> Enfold Systems                http://enfoldsystems.com
> Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214
>



-- 
michael
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From brlofton at di.mdacc.tmc.edu  Mon Jul  9 13:05:59 2007
From: brlofton at di.mdacc.tmc.edu (brlofton at di.mdacc.tmc.edu)
Date: Mon, 9 Jul 2007 13:05:59 -0500
Subject: [Community-desktop] file goes missing
Message-ID: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>

Any thoughts?

Desktop version 3.0
Plone 2.5

A user last week did the following.  I am not running debug mode 
currently, and for some reason there is a gap in my event.log from 6/26 to 
7/4. 

A user wished to create a new, modified version of an older excel file. 
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using 
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming 
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved 
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older file 
is present and now visible (spreadsheet1.xls, previously marked private). 
She claims that she verified ttw that all files were present previously. 

I have a feeling this may be user error; your previous response indicates 
the error that may have occurred.  Can someone just offer an explanation 
as to what may be happening in this situation and if this is a bug or 
perhaps a remedial training issue.  Thank you!
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From chrisw at enfoldsystems.com  Mon Jul  9 17:38:24 2007
From: chrisw at enfoldsystems.com (Chris Williamson)
Date: Mon, 9 Jul 2007 17:38:24 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA638235D06F@hal.enfoldsystems.local>

Brad:

 

Try doing the same steps again. Or better yet, ask the user to do so. If
it's a bug, you should be able to reproduce it.

 

If the problem doesn't happen, either it was user error, or the bug
requires such unusual conditions that it may not be worth worrying
about, at least until it happens again. And then the user may notice and
remember more details to help reproduce the problem.

 

Hope that helps.

 

Chris Williamson

Enfold Systems

+1 713 942 2377 Ext. 113

http://www.enfoldsystems.com/

 

 

From: community-desktop-bounces at lists.enfoldsystems.com
[mailto:community-desktop-bounces at lists.enfoldsystems.com] On Behalf Of
brlofton at di.mdacc.tmc.edu
Sent: Monday, July 09, 2007 1:06 PM
To: community-desktop at lists.enfoldsystems.com
Subject: [Community-desktop] file goes missing

 


Any thoughts? 

Desktop version 3.0 
Plone 2.5 

A user last week did the following.  I am not running debug mode
currently, and for some reason there is a gap in my event.log from 6/26
to 7/4.  

A user wished to create a new, modified version of an older excel file.
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older
file is present and now visible (spreadsheet1.xls, previously marked
private).  She claims that she verified ttw that all files were present
previously. 

I have a feeling this may be user error; your previous response
indicates the error that may have occurred.  Can someone just offer an
explanation as to what may be happening in this situation and if this is
a bug or perhaps a remedial training issue.  Thank you!

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From alan at enfoldsystems.com  Tue Jul 24 16:06:33 2007
From: alan at enfoldsystems.com (Alan Runyan)
Date: Tue, 24 Jul 2007 16:06:33 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA63823CC9DD@hal.enfoldsystems.local>

You can also ask the user to report a bug:
  - In a session
  - Help
  - Report an Enfold Desktop bug

Then refer the bug number to the mailing list.  We can do a quick once
over the log files to see if anything unusual happened.

 Alan Runyan
 Enfold Systems, Inc.
 http://www.enfoldsystems.com/
 phone: +1.713.942.2377x111
 fax: +1.832.201.8856

 

> -----Original Message-----
> From: community-desktop-bounces at lists.enfoldsystems.com 
> [mailto:community-desktop-bounces at lists.enfoldsystems.com] On 
> Behalf Of brlofton at di.mdacc.tmc.edu
> Sent: Monday, July 09, 2007 1:06 PM
> To: community-desktop at lists.enfoldsystems.com
> Subject: [Community-desktop] file goes missing
> 
> 
> Any thoughts? 
> 
> Desktop version 3.0
> Plone 2.5 
> 
> A user last week did the following.  I am not running debug 
> mode currently, and for some reason there is a gap in my 
> event.log from 6/26 to 7/4.  
> 
> A user wished to create a new, modified version of an older 
> excel file.  Please note the following steps:
> 
> 1. User opens older excel file(let's call it 
> spreadsheet1.xls) using Enfold Desktop browser.
> 
> 2. User saves the file locally as spreadsheet2.xls 
> 
> 3. User modifies file by adding 2 new lines.
> 
> 4. User saves file in Enfold (only description I have).  I am 
> assuming this means she uploaded new file via drag-n-drop
> 
> 5. User checks in all files that were checked out.
> 
> 6. User changes older file to private and marks new as visible
> 
> Problem: a few days later it is noticed that the new file 
> that she saved to Plone via Enfold DT is not there 
> (spreadsheet2.xls), but the older file is present and now 
> visible (spreadsheet1.xls, previously marked private).  She 
> claims that she verified ttw that all files were present previously. 
> 
> I have a feeling this may be user error; your previous 
> response indicates the error that may have occurred.  Can 
> someone just offer an explanation as to what may be happening 
> in this situation and if this is a bug or perhaps a remedial 
> training issue.  Thank you!
> 
> 

From kmiller at azdvs.gov  Wed Jul 25 12:45:21 2007
From: kmiller at azdvs.gov (Keith Miller)
Date: Wed, 25 Jul 2007 10:45:21 -0700
Subject: [Community-desktop] Enfold Desktop Help.
Message-ID: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>

i have no enfold server, People in #Plone IRC chat say I don't need a
server if its less then 5 users, i am using , i try to use the Enfold
desktp and keeps asking for

the server license, I just want to try it out with my plone site here at
state, to see how it works and if we would wan to purchase the product
or proucts

 

Keith

 
 
Keith Miller- IT Tech III
Arizona Department of Veterans' Services
4141 North Third Street
Phoenix, AZ 85012
Ph: (602) 263-1857
Fax: (602) 297-6678
kmiller at azdvs.gov
www.azdvs.gov <http://www.azdvs.gov/> 
 
 
CONFIDENTIALITY NOTICE: Unauthorized interception of this 
communication could be a violation of Federal and State Law. This 
communication and any files transmitted with it are confidential and 
may contain protected health information. This communication is solely
for the use of the person or entity to whom it was addressed. If you are

not the intended recipient, any use, distribution, printing or acting in

reliance on the contents of this message is strictly prohibited. If you 
have received this message in error, please notify the sender and 
destroy any and all copies


 
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From josh at enfoldsystems.com  Wed Jul 25 13:09:30 2007
From: josh at enfoldsystems.com (Joshua LaPlace)
Date: Wed, 25 Jul 2007 13:09:30 -0500
Subject: [Community-desktop] Enfold Desktop Help.
In-Reply-To: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
References: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
Message-ID: <46A791DA.7000506@enfoldsystems.com>

Resending because my original reply didn't make it to the list.

Keith, did you install the server products into your Zope instance? You 
do not need to purchase a license for less than five users but you do 
need to install the server side products.

http://www.enfoldsystems.com/Products/Desktop/Documentation/Server/Install

Download and install the proper server components found here 
http://www.enfoldsystems.com/Products/Desktop/Download.


Keith Miller wrote:
> i have no enfold server, People in #Plone IRC chat say I don't need a
> server if its less then 5 users, i am using , i try to use the Enfold
> desktp and keeps asking for
> 
> the server license, I just want to try it out with my plone site here at
> state, to see how it works and if we would wan to purchase the product
> or proucts
> 
>  
> 
> Keith
> 
>  
>  
> Keith Miller- IT Tech III
> Arizona Department of Veterans' Services
> 4141 North Third Street
> Phoenix, AZ 85012
> Ph: (602) 263-1857
> Fax: (602) 297-6678
> kmiller at azdvs.gov
> www.azdvs.gov <http://www.azdvs.gov/> 
>  
>  
> CONFIDENTIALITY NOTICE: Unauthorized interception of this 
> communication could be a violation of Federal and State Law. This 
> communication and any files transmitted with it are confidential and 
> may contain protected health information. This communication is solely
> for the use of the person or entity to whom it was addressed. If you are
> 
> not the intended recipient, any use, distribution, printing or acting in
> 
> reliance on the contents of this message is strictly prohibited. If you 
> have received this message in error, please notify the sender and 
> destroy any and all copies
> 
> 
>  
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Community-desktop mailing list
> Community-desktop at lists.enfoldsystems.com
> http://lists.enfoldsystems.com/mailman/listinfo/community-desktop

-- 
Joshua LaPlace
Enfold Systems
http://www.enfoldsystems.com
phone +1.713.942.2377 x213
fax +1.832.201.8856

From haygoodg at gmail.com  Fri Jul 27 10:42:53 2007
From: haygoodg at gmail.com (Greg Haygood)
Date: Fri, 27 Jul 2007 11:42:53 -0400
Subject: [Community-desktop] desktop error on windows 2003 server
In-Reply-To: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
References: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
Message-ID: <504d9b870707270842o781f2d2lee759a0b236524e7@mail.gmail.com>

Hi, all.  I'm trying to setup Enfold Desktop for use with a stock
Plone 2.5installation on Windows 2003 Server.   It's
working fine on an XP workstation, but following the same instructions on
the server, I get the license error below.  I've added the license key
registry entry using a Domain Admin account, verified that the account has
access to the key and to the files, but am still getting this error.  What
else can I check?  Thanks.

------
2007-07-27T08:13:56 INFO Enfold License Manager The appropriate Enfold
license keys have not been found or have expired (None found: Plone Desktop,
Enfold Desktop, Enfold Server). Please see
http://www.enfoldsystems.com/Licensing for more information. The software
will not work until you fix this situation.
------
2007-07-27T08:13:56 ERROR Zope.SiteErrorLog http://server/PROPFIND
Traceback (innermost last):
  Module ZPublisher.Publish, line 115, in publish
  Module ZPublisher.mapply, line 88, in mapply
  Module ZPublisher.Publish, line 41, in call_object
  Module Products.DavPack , line 500, in PROPFIND
  Module Products.ShellExServer, line 316, in collection_dav__init
  Module Products.ShellExServer, line 232, in init_seat_management
  Module Products.EnfoldTools.LicenseMan
>
> ager.seat, line 390, in desktop_acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 302, in
> acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 104, in
> __setitem__
> LicenseCountExceededError: (0, 0)
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From michael.milne at gmail.com  Fri Jul  6 04:29:49 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 10:29:49 +0100
Subject: [Community-desktop] How easy to add in a custom archive state into
	ED?
Message-ID: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>

Hi

We need to be able to use Enfold Desktop to change the state of a document
to archived which will then move it out to a different area of the site. How
easy would it be to add a custom workflow state into ED? Is it configurable
at all?

Thanks

-- 
michael
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From sidnei at enfoldsystems.com  Fri Jul  6 07:30:55 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Fri, 6 Jul 2007 09:30:55 -0300
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
Message-ID: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>

Hi Michael, thank you for your question.

On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> Hi
> We need to be able to use Enfold Desktop to change the state of a document
> to archived which will then move it out to a different area of the site. How
> easy would it be to add a custom workflow state into ED? Is it configurable
> at all?

Yes, it's actually trivial to do so. Enfold Desktop just uses the
workflow states defined on the Workflow in Plone. If you change the
Workflow in Plone by adding or removing states, or even switching to
an entirely different workflow, it will reflect immediately in Enfold
Desktop.

-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From michael.milne at gmail.com  Fri Jul  6 07:33:41 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 13:33:41 +0100
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
	<a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
Message-ID: <134b8b710707060533u51b46765lac560b2d89f564ab@mail.gmail.com>

Great. Thanks. That's good news.

On 7/6/07, Sidnei da Silva <sidnei at enfoldsystems.com> wrote:
>
> Hi Michael, thank you for your question.
>
> On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> > Hi
> > We need to be able to use Enfold Desktop to change the state of a
> document
> > to archived which will then move it out to a different area of the site.
> How
> > easy would it be to add a custom workflow state into ED? Is it
> configurable
> > at all?
>
> Yes, it's actually trivial to do so. Enfold Desktop just uses the
> workflow states defined on the Workflow in Plone. If you change the
> Workflow in Plone by adding or removing states, or even switching to
> an entirely different workflow, it will reflect immediately in Enfold
> Desktop.
>
> --
> Sidnei da Silva
> Enfold Systems                http://enfoldsystems.com
> Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214
>



-- 
michael
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From brlofton at di.mdacc.tmc.edu  Mon Jul  9 13:05:59 2007
From: brlofton at di.mdacc.tmc.edu (brlofton at di.mdacc.tmc.edu)
Date: Mon, 9 Jul 2007 13:05:59 -0500
Subject: [Community-desktop] file goes missing
Message-ID: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>

Any thoughts?

Desktop version 3.0
Plone 2.5

A user last week did the following.  I am not running debug mode 
currently, and for some reason there is a gap in my event.log from 6/26 to 
7/4. 

A user wished to create a new, modified version of an older excel file. 
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using 
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming 
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved 
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older file 
is present and now visible (spreadsheet1.xls, previously marked private). 
She claims that she verified ttw that all files were present previously. 

I have a feeling this may be user error; your previous response indicates 
the error that may have occurred.  Can someone just offer an explanation 
as to what may be happening in this situation and if this is a bug or 
perhaps a remedial training issue.  Thank you!
-------------- next part --------------
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From chrisw at enfoldsystems.com  Mon Jul  9 17:38:24 2007
From: chrisw at enfoldsystems.com (Chris Williamson)
Date: Mon, 9 Jul 2007 17:38:24 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA638235D06F@hal.enfoldsystems.local>

Brad:

 

Try doing the same steps again. Or better yet, ask the user to do so. If
it's a bug, you should be able to reproduce it.

 

If the problem doesn't happen, either it was user error, or the bug
requires such unusual conditions that it may not be worth worrying
about, at least until it happens again. And then the user may notice and
remember more details to help reproduce the problem.

 

Hope that helps.

 

Chris Williamson

Enfold Systems

+1 713 942 2377 Ext. 113

http://www.enfoldsystems.com/

 

 

From: community-desktop-bounces at lists.enfoldsystems.com
[mailto:community-desktop-bounces at lists.enfoldsystems.com] On Behalf Of
brlofton at di.mdacc.tmc.edu
Sent: Monday, July 09, 2007 1:06 PM
To: community-desktop at lists.enfoldsystems.com
Subject: [Community-desktop] file goes missing

 


Any thoughts? 

Desktop version 3.0 
Plone 2.5 

A user last week did the following.  I am not running debug mode
currently, and for some reason there is a gap in my event.log from 6/26
to 7/4.  

A user wished to create a new, modified version of an older excel file.
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older
file is present and now visible (spreadsheet1.xls, previously marked
private).  She claims that she verified ttw that all files were present
previously. 

I have a feeling this may be user error; your previous response
indicates the error that may have occurred.  Can someone just offer an
explanation as to what may be happening in this situation and if this is
a bug or perhaps a remedial training issue.  Thank you!

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From alan at enfoldsystems.com  Tue Jul 24 16:06:33 2007
From: alan at enfoldsystems.com (Alan Runyan)
Date: Tue, 24 Jul 2007 16:06:33 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA63823CC9DD@hal.enfoldsystems.local>

You can also ask the user to report a bug:
  - In a session
  - Help
  - Report an Enfold Desktop bug

Then refer the bug number to the mailing list.  We can do a quick once
over the log files to see if anything unusual happened.

 Alan Runyan
 Enfold Systems, Inc.
 http://www.enfoldsystems.com/
 phone: +1.713.942.2377x111
 fax: +1.832.201.8856

 

> -----Original Message-----
> From: community-desktop-bounces at lists.enfoldsystems.com 
> [mailto:community-desktop-bounces at lists.enfoldsystems.com] On 
> Behalf Of brlofton at di.mdacc.tmc.edu
> Sent: Monday, July 09, 2007 1:06 PM
> To: community-desktop at lists.enfoldsystems.com
> Subject: [Community-desktop] file goes missing
> 
> 
> Any thoughts? 
> 
> Desktop version 3.0
> Plone 2.5 
> 
> A user last week did the following.  I am not running debug 
> mode currently, and for some reason there is a gap in my 
> event.log from 6/26 to 7/4.  
> 
> A user wished to create a new, modified version of an older 
> excel file.  Please note the following steps:
> 
> 1. User opens older excel file(let's call it 
> spreadsheet1.xls) using Enfold Desktop browser.
> 
> 2. User saves the file locally as spreadsheet2.xls 
> 
> 3. User modifies file by adding 2 new lines.
> 
> 4. User saves file in Enfold (only description I have).  I am 
> assuming this means she uploaded new file via drag-n-drop
> 
> 5. User checks in all files that were checked out.
> 
> 6. User changes older file to private and marks new as visible
> 
> Problem: a few days later it is noticed that the new file 
> that she saved to Plone via Enfold DT is not there 
> (spreadsheet2.xls), but the older file is present and now 
> visible (spreadsheet1.xls, previously marked private).  She 
> claims that she verified ttw that all files were present previously. 
> 
> I have a feeling this may be user error; your previous 
> response indicates the error that may have occurred.  Can 
> someone just offer an explanation as to what may be happening 
> in this situation and if this is a bug or perhaps a remedial 
> training issue.  Thank you!
> 
> 


From kmiller at azdvs.gov  Wed Jul 25 12:45:21 2007
From: kmiller at azdvs.gov (Keith Miller)
Date: Wed, 25 Jul 2007 10:45:21 -0700
Subject: [Community-desktop] Enfold Desktop Help.
Message-ID: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>

i have no enfold server, People in #Plone IRC chat say I don't need a
server if its less then 5 users, i am using , i try to use the Enfold
desktp and keeps asking for

the server license, I just want to try it out with my plone site here at
state, to see how it works and if we would wan to purchase the product
or proucts

 

Keith

 
 
Keith Miller- IT Tech III
Arizona Department of Veterans' Services
4141 North Third Street
Phoenix, AZ 85012
Ph: (602) 263-1857
Fax: (602) 297-6678
kmiller at azdvs.gov
www.azdvs.gov <http://www.azdvs.gov/> 
 
 
CONFIDENTIALITY NOTICE: Unauthorized interception of this 
communication could be a violation of Federal and State Law. This 
communication and any files transmitted with it are confidential and 
may contain protected health information. This communication is solely
for the use of the person or entity to whom it was addressed. If you are

not the intended recipient, any use, distribution, printing or acting in

reliance on the contents of this message is strictly prohibited. If you 
have received this message in error, please notify the sender and 
destroy any and all copies


 
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From josh at enfoldsystems.com  Wed Jul 25 13:09:30 2007
From: josh at enfoldsystems.com (Joshua LaPlace)
Date: Wed, 25 Jul 2007 13:09:30 -0500
Subject: [Community-desktop] Enfold Desktop Help.
In-Reply-To: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
References: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
Message-ID: <46A791DA.7000506@enfoldsystems.com>

Resending because my original reply didn't make it to the list.

Keith, did you install the server products into your Zope instance? You 
do not need to purchase a license for less than five users but you do 
need to install the server side products.

http://www.enfoldsystems.com/Products/Desktop/Documentation/Server/Install

Download and install the proper server components found here 
http://www.enfoldsystems.com/Products/Desktop/Download.


Keith Miller wrote:
> i have no enfold server, People in #Plone IRC chat say I don't need a
> server if its less then 5 users, i am using , i try to use the Enfold
> desktp and keeps asking for
> 
> the server license, I just want to try it out with my plone site here at
> state, to see how it works and if we would wan to purchase the product
> or proucts
> 
>  
> 
> Keith
> 
>  
>  
> Keith Miller- IT Tech III
> Arizona Department of Veterans' Services
> 4141 North Third Street
> Phoenix, AZ 85012
> Ph: (602) 263-1857
> Fax: (602) 297-6678
> kmiller at azdvs.gov
> www.azdvs.gov <http://www.azdvs.gov/> 
>  
>  
> CONFIDENTIALITY NOTICE: Unauthorized interception of this 
> communication could be a violation of Federal and State Law. This 
> communication and any files transmitted with it are confidential and 
> may contain protected health information. This communication is solely
> for the use of the person or entity to whom it was addressed. If you are
> 
> not the intended recipient, any use, distribution, printing or acting in
> 
> reliance on the contents of this message is strictly prohibited. If you 
> have received this message in error, please notify the sender and 
> destroy any and all copies
> 
> 
>  
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Community-desktop mailing list
> Community-desktop at lists.enfoldsystems.com
> http://lists.enfoldsystems.com/mailman/listinfo/community-desktop

-- 
Joshua LaPlace
Enfold Systems
http://www.enfoldsystems.com
phone +1.713.942.2377 x213
fax +1.832.201.8856


From haygoodg at gmail.com  Fri Jul 27 10:42:53 2007
From: haygoodg at gmail.com (Greg Haygood)
Date: Fri, 27 Jul 2007 11:42:53 -0400
Subject: [Community-desktop] desktop error on windows 2003 server
In-Reply-To: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
References: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
Message-ID: <504d9b870707270842o781f2d2lee759a0b236524e7@mail.gmail.com>

Hi, all.  I'm trying to setup Enfold Desktop for use with a stock
Plone 2.5installation on Windows 2003 Server.   It's
working fine on an XP workstation, but following the same instructions on
the server, I get the license error below.  I've added the license key
registry entry using a Domain Admin account, verified that the account has
access to the key and to the files, but am still getting this error.  What
else can I check?  Thanks.

------
2007-07-27T08:13:56 INFO Enfold License Manager The appropriate Enfold
license keys have not been found or have expired (None found: Plone Desktop,
Enfold Desktop, Enfold Server). Please see
http://www.enfoldsystems.com/Licensing for more information. The software
will not work until you fix this situation.
------
2007-07-27T08:13:56 ERROR Zope.SiteErrorLog http://server/PROPFIND
Traceback (innermost last):
  Module ZPublisher.Publish, line 115, in publish
  Module ZPublisher.mapply, line 88, in mapply
  Module ZPublisher.Publish, line 41, in call_object
  Module Products.DavPack , line 500, in PROPFIND
  Module Products.ShellExServer, line 316, in collection_dav__init
  Module Products.ShellExServer, line 232, in init_seat_management
  Module Products.EnfoldTools.LicenseMan
>
> ager.seat, line 390, in desktop_acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 302, in
> acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 104, in
> __setitem__
> LicenseCountExceededError: (0, 0)
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From michael.milne at gmail.com  Fri Jul  6 04:29:49 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 10:29:49 +0100
Subject: [Community-desktop] How easy to add in a custom archive state into
	ED?
Message-ID: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>

Hi

We need to be able to use Enfold Desktop to change the state of a document
to archived which will then move it out to a different area of the site. How
easy would it be to add a custom workflow state into ED? Is it configurable
at all?

Thanks

-- 
michael
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From sidnei at enfoldsystems.com  Fri Jul  6 07:30:55 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Fri, 6 Jul 2007 09:30:55 -0300
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
Message-ID: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>

Hi Michael, thank you for your question.

On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> Hi
> We need to be able to use Enfold Desktop to change the state of a document
> to archived which will then move it out to a different area of the site. How
> easy would it be to add a custom workflow state into ED? Is it configurable
> at all?

Yes, it's actually trivial to do so. Enfold Desktop just uses the
workflow states defined on the Workflow in Plone. If you change the
Workflow in Plone by adding or removing states, or even switching to
an entirely different workflow, it will reflect immediately in Enfold
Desktop.

-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From michael.milne at gmail.com  Fri Jul  6 07:33:41 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 13:33:41 +0100
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
	<a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
Message-ID: <134b8b710707060533u51b46765lac560b2d89f564ab@mail.gmail.com>

Great. Thanks. That's good news.

On 7/6/07, Sidnei da Silva <sidnei at enfoldsystems.com> wrote:
>
> Hi Michael, thank you for your question.
>
> On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> > Hi
> > We need to be able to use Enfold Desktop to change the state of a
> document
> > to archived which will then move it out to a different area of the site.
> How
> > easy would it be to add a custom workflow state into ED? Is it
> configurable
> > at all?
>
> Yes, it's actually trivial to do so. Enfold Desktop just uses the
> workflow states defined on the Workflow in Plone. If you change the
> Workflow in Plone by adding or removing states, or even switching to
> an entirely different workflow, it will reflect immediately in Enfold
> Desktop.
>
> --
> Sidnei da Silva
> Enfold Systems                http://enfoldsystems.com
> Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214
>



-- 
michael
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From brlofton at di.mdacc.tmc.edu  Mon Jul  9 13:05:59 2007
From: brlofton at di.mdacc.tmc.edu (brlofton at di.mdacc.tmc.edu)
Date: Mon, 9 Jul 2007 13:05:59 -0500
Subject: [Community-desktop] file goes missing
Message-ID: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>

Any thoughts?

Desktop version 3.0
Plone 2.5

A user last week did the following.  I am not running debug mode 
currently, and for some reason there is a gap in my event.log from 6/26 to 
7/4. 

A user wished to create a new, modified version of an older excel file. 
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using 
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming 
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved 
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older file 
is present and now visible (spreadsheet1.xls, previously marked private). 
She claims that she verified ttw that all files were present previously. 

I have a feeling this may be user error; your previous response indicates 
the error that may have occurred.  Can someone just offer an explanation 
as to what may be happening in this situation and if this is a bug or 
perhaps a remedial training issue.  Thank you!
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From chrisw at enfoldsystems.com  Mon Jul  9 17:38:24 2007
From: chrisw at enfoldsystems.com (Chris Williamson)
Date: Mon, 9 Jul 2007 17:38:24 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA638235D06F@hal.enfoldsystems.local>

Brad:

 

Try doing the same steps again. Or better yet, ask the user to do so. If
it's a bug, you should be able to reproduce it.

 

If the problem doesn't happen, either it was user error, or the bug
requires such unusual conditions that it may not be worth worrying
about, at least until it happens again. And then the user may notice and
remember more details to help reproduce the problem.

 

Hope that helps.

 

Chris Williamson

Enfold Systems

+1 713 942 2377 Ext. 113

http://www.enfoldsystems.com/

 

 

From: community-desktop-bounces at lists.enfoldsystems.com
[mailto:community-desktop-bounces at lists.enfoldsystems.com] On Behalf Of
brlofton at di.mdacc.tmc.edu
Sent: Monday, July 09, 2007 1:06 PM
To: community-desktop at lists.enfoldsystems.com
Subject: [Community-desktop] file goes missing

 


Any thoughts? 

Desktop version 3.0 
Plone 2.5 

A user last week did the following.  I am not running debug mode
currently, and for some reason there is a gap in my event.log from 6/26
to 7/4.  

A user wished to create a new, modified version of an older excel file.
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older
file is present and now visible (spreadsheet1.xls, previously marked
private).  She claims that she verified ttw that all files were present
previously. 

I have a feeling this may be user error; your previous response
indicates the error that may have occurred.  Can someone just offer an
explanation as to what may be happening in this situation and if this is
a bug or perhaps a remedial training issue.  Thank you!

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From alan at enfoldsystems.com  Tue Jul 24 16:06:33 2007
From: alan at enfoldsystems.com (Alan Runyan)
Date: Tue, 24 Jul 2007 16:06:33 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA63823CC9DD@hal.enfoldsystems.local>

You can also ask the user to report a bug:
  - In a session
  - Help
  - Report an Enfold Desktop bug

Then refer the bug number to the mailing list.  We can do a quick once
over the log files to see if anything unusual happened.

 Alan Runyan
 Enfold Systems, Inc.
 http://www.enfoldsystems.com/
 phone: +1.713.942.2377x111
 fax: +1.832.201.8856

 

> -----Original Message-----
> From: community-desktop-bounces at lists.enfoldsystems.com 
> [mailto:community-desktop-bounces at lists.enfoldsystems.com] On 
> Behalf Of brlofton at di.mdacc.tmc.edu
> Sent: Monday, July 09, 2007 1:06 PM
> To: community-desktop at lists.enfoldsystems.com
> Subject: [Community-desktop] file goes missing
> 
> 
> Any thoughts? 
> 
> Desktop version 3.0
> Plone 2.5 
> 
> A user last week did the following.  I am not running debug 
> mode currently, and for some reason there is a gap in my 
> event.log from 6/26 to 7/4.  
> 
> A user wished to create a new, modified version of an older 
> excel file.  Please note the following steps:
> 
> 1. User opens older excel file(let's call it 
> spreadsheet1.xls) using Enfold Desktop browser.
> 
> 2. User saves the file locally as spreadsheet2.xls 
> 
> 3. User modifies file by adding 2 new lines.
> 
> 4. User saves file in Enfold (only description I have).  I am 
> assuming this means she uploaded new file via drag-n-drop
> 
> 5. User checks in all files that were checked out.
> 
> 6. User changes older file to private and marks new as visible
> 
> Problem: a few days later it is noticed that the new file 
> that she saved to Plone via Enfold DT is not there 
> (spreadsheet2.xls), but the older file is present and now 
> visible (spreadsheet1.xls, previously marked private).  She 
> claims that she verified ttw that all files were present previously. 
> 
> I have a feeling this may be user error; your previous 
> response indicates the error that may have occurred.  Can 
> someone just offer an explanation as to what may be happening 
> in this situation and if this is a bug or perhaps a remedial 
> training issue.  Thank you!
> 
> 


From kmiller at azdvs.gov  Wed Jul 25 12:45:21 2007
From: kmiller at azdvs.gov (Keith Miller)
Date: Wed, 25 Jul 2007 10:45:21 -0700
Subject: [Community-desktop] Enfold Desktop Help.
Message-ID: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>

i have no enfold server, People in #Plone IRC chat say I don't need a
server if its less then 5 users, i am using , i try to use the Enfold
desktp and keeps asking for

the server license, I just want to try it out with my plone site here at
state, to see how it works and if we would wan to purchase the product
or proucts

 

Keith

 
 
Keith Miller- IT Tech III
Arizona Department of Veterans' Services
4141 North Third Street
Phoenix, AZ 85012
Ph: (602) 263-1857
Fax: (602) 297-6678
kmiller at azdvs.gov
www.azdvs.gov <http://www.azdvs.gov/> 
 
 
CONFIDENTIALITY NOTICE: Unauthorized interception of this 
communication could be a violation of Federal and State Law. This 
communication and any files transmitted with it are confidential and 
may contain protected health information. This communication is solely
for the use of the person or entity to whom it was addressed. If you are

not the intended recipient, any use, distribution, printing or acting in

reliance on the contents of this message is strictly prohibited. If you 
have received this message in error, please notify the sender and 
destroy any and all copies


 
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From josh at enfoldsystems.com  Wed Jul 25 13:09:30 2007
From: josh at enfoldsystems.com (Joshua LaPlace)
Date: Wed, 25 Jul 2007 13:09:30 -0500
Subject: [Community-desktop] Enfold Desktop Help.
In-Reply-To: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
References: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
Message-ID: <46A791DA.7000506@enfoldsystems.com>

Resending because my original reply didn't make it to the list.

Keith, did you install the server products into your Zope instance? You 
do not need to purchase a license for less than five users but you do 
need to install the server side products.

http://www.enfoldsystems.com/Products/Desktop/Documentation/Server/Install

Download and install the proper server components found here 
http://www.enfoldsystems.com/Products/Desktop/Download.


Keith Miller wrote:
> i have no enfold server, People in #Plone IRC chat say I don't need a
> server if its less then 5 users, i am using , i try to use the Enfold
> desktp and keeps asking for
> 
> the server license, I just want to try it out with my plone site here at
> state, to see how it works and if we would wan to purchase the product
> or proucts
> 
>  
> 
> Keith
> 
>  
>  
> Keith Miller- IT Tech III
> Arizona Department of Veterans' Services
> 4141 North Third Street
> Phoenix, AZ 85012
> Ph: (602) 263-1857
> Fax: (602) 297-6678
> kmiller at azdvs.gov
> www.azdvs.gov <http://www.azdvs.gov/> 
>  
>  
> CONFIDENTIALITY NOTICE: Unauthorized interception of this 
> communication could be a violation of Federal and State Law. This 
> communication and any files transmitted with it are confidential and 
> may contain protected health information. This communication is solely
> for the use of the person or entity to whom it was addressed. If you are
> 
> not the intended recipient, any use, distribution, printing or acting in
> 
> reliance on the contents of this message is strictly prohibited. If you 
> have received this message in error, please notify the sender and 
> destroy any and all copies
> 
> 
>  
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Community-desktop mailing list
> Community-desktop at lists.enfoldsystems.com
> http://lists.enfoldsystems.com/mailman/listinfo/community-desktop

-- 
Joshua LaPlace
Enfold Systems
http://www.enfoldsystems.com
phone +1.713.942.2377 x213
fax +1.832.201.8856


From haygoodg at gmail.com  Fri Jul 27 10:42:53 2007
From: haygoodg at gmail.com (Greg Haygood)
Date: Fri, 27 Jul 2007 11:42:53 -0400
Subject: [Community-desktop] desktop error on windows 2003 server
In-Reply-To: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
References: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
Message-ID: <504d9b870707270842o781f2d2lee759a0b236524e7@mail.gmail.com>

Hi, all.  I'm trying to setup Enfold Desktop for use with a stock
Plone 2.5installation on Windows 2003 Server.   It's
working fine on an XP workstation, but following the same instructions on
the server, I get the license error below.  I've added the license key
registry entry using a Domain Admin account, verified that the account has
access to the key and to the files, but am still getting this error.  What
else can I check?  Thanks.

------
2007-07-27T08:13:56 INFO Enfold License Manager The appropriate Enfold
license keys have not been found or have expired (None found: Plone Desktop,
Enfold Desktop, Enfold Server). Please see
http://www.enfoldsystems.com/Licensing for more information. The software
will not work until you fix this situation.
------
2007-07-27T08:13:56 ERROR Zope.SiteErrorLog http://server/PROPFIND
Traceback (innermost last):
  Module ZPublisher.Publish, line 115, in publish
  Module ZPublisher.mapply, line 88, in mapply
  Module ZPublisher.Publish, line 41, in call_object
  Module Products.DavPack , line 500, in PROPFIND
  Module Products.ShellExServer, line 316, in collection_dav__init
  Module Products.ShellExServer, line 232, in init_seat_management
  Module Products.EnfoldTools.LicenseMan
>
> ager.seat, line 390, in desktop_acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 302, in
> acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 104, in
> __setitem__
> LicenseCountExceededError: (0, 0)
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From michael.milne at gmail.com  Fri Jul  6 04:29:49 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 10:29:49 +0100
Subject: [Community-desktop] How easy to add in a custom archive state into
	ED?
Message-ID: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>

Hi

We need to be able to use Enfold Desktop to change the state of a document
to archived which will then move it out to a different area of the site. How
easy would it be to add a custom workflow state into ED? Is it configurable
at all?

Thanks

-- 
michael
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From sidnei at enfoldsystems.com  Fri Jul  6 07:30:55 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Fri, 6 Jul 2007 09:30:55 -0300
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
Message-ID: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>

Hi Michael, thank you for your question.

On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> Hi
> We need to be able to use Enfold Desktop to change the state of a document
> to archived which will then move it out to a different area of the site. How
> easy would it be to add a custom workflow state into ED? Is it configurable
> at all?

Yes, it's actually trivial to do so. Enfold Desktop just uses the
workflow states defined on the Workflow in Plone. If you change the
Workflow in Plone by adding or removing states, or even switching to
an entirely different workflow, it will reflect immediately in Enfold
Desktop.

-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From michael.milne at gmail.com  Fri Jul  6 07:33:41 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 13:33:41 +0100
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
	<a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
Message-ID: <134b8b710707060533u51b46765lac560b2d89f564ab@mail.gmail.com>

Great. Thanks. That's good news.

On 7/6/07, Sidnei da Silva <sidnei at enfoldsystems.com> wrote:
>
> Hi Michael, thank you for your question.
>
> On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> > Hi
> > We need to be able to use Enfold Desktop to change the state of a
> document
> > to archived which will then move it out to a different area of the site.
> How
> > easy would it be to add a custom workflow state into ED? Is it
> configurable
> > at all?
>
> Yes, it's actually trivial to do so. Enfold Desktop just uses the
> workflow states defined on the Workflow in Plone. If you change the
> Workflow in Plone by adding or removing states, or even switching to
> an entirely different workflow, it will reflect immediately in Enfold
> Desktop.
>
> --
> Sidnei da Silva
> Enfold Systems                http://enfoldsystems.com
> Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214
>



-- 
michael
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From brlofton at di.mdacc.tmc.edu  Mon Jul  9 13:05:59 2007
From: brlofton at di.mdacc.tmc.edu (brlofton at di.mdacc.tmc.edu)
Date: Mon, 9 Jul 2007 13:05:59 -0500
Subject: [Community-desktop] file goes missing
Message-ID: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>

Any thoughts?

Desktop version 3.0
Plone 2.5

A user last week did the following.  I am not running debug mode 
currently, and for some reason there is a gap in my event.log from 6/26 to 
7/4. 

A user wished to create a new, modified version of an older excel file. 
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using 
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming 
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved 
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older file 
is present and now visible (spreadsheet1.xls, previously marked private). 
She claims that she verified ttw that all files were present previously. 

I have a feeling this may be user error; your previous response indicates 
the error that may have occurred.  Can someone just offer an explanation 
as to what may be happening in this situation and if this is a bug or 
perhaps a remedial training issue.  Thank you!
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From chrisw at enfoldsystems.com  Mon Jul  9 17:38:24 2007
From: chrisw at enfoldsystems.com (Chris Williamson)
Date: Mon, 9 Jul 2007 17:38:24 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA638235D06F@hal.enfoldsystems.local>

Brad:

 

Try doing the same steps again. Or better yet, ask the user to do so. If
it's a bug, you should be able to reproduce it.

 

If the problem doesn't happen, either it was user error, or the bug
requires such unusual conditions that it may not be worth worrying
about, at least until it happens again. And then the user may notice and
remember more details to help reproduce the problem.

 

Hope that helps.

 

Chris Williamson

Enfold Systems

+1 713 942 2377 Ext. 113

http://www.enfoldsystems.com/

 

 

From: community-desktop-bounces at lists.enfoldsystems.com
[mailto:community-desktop-bounces at lists.enfoldsystems.com] On Behalf Of
brlofton at di.mdacc.tmc.edu
Sent: Monday, July 09, 2007 1:06 PM
To: community-desktop at lists.enfoldsystems.com
Subject: [Community-desktop] file goes missing

 


Any thoughts? 

Desktop version 3.0 
Plone 2.5 

A user last week did the following.  I am not running debug mode
currently, and for some reason there is a gap in my event.log from 6/26
to 7/4.  

A user wished to create a new, modified version of an older excel file.
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older
file is present and now visible (spreadsheet1.xls, previously marked
private).  She claims that she verified ttw that all files were present
previously. 

I have a feeling this may be user error; your previous response
indicates the error that may have occurred.  Can someone just offer an
explanation as to what may be happening in this situation and if this is
a bug or perhaps a remedial training issue.  Thank you!

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From alan at enfoldsystems.com  Tue Jul 24 16:06:33 2007
From: alan at enfoldsystems.com (Alan Runyan)
Date: Tue, 24 Jul 2007 16:06:33 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA63823CC9DD@hal.enfoldsystems.local>

You can also ask the user to report a bug:
  - In a session
  - Help
  - Report an Enfold Desktop bug

Then refer the bug number to the mailing list.  We can do a quick once
over the log files to see if anything unusual happened.

 Alan Runyan
 Enfold Systems, Inc.
 http://www.enfoldsystems.com/
 phone: +1.713.942.2377x111
 fax: +1.832.201.8856

 

> -----Original Message-----
> From: community-desktop-bounces at lists.enfoldsystems.com 
> [mailto:community-desktop-bounces at lists.enfoldsystems.com] On 
> Behalf Of brlofton at di.mdacc.tmc.edu
> Sent: Monday, July 09, 2007 1:06 PM
> To: community-desktop at lists.enfoldsystems.com
> Subject: [Community-desktop] file goes missing
> 
> 
> Any thoughts? 
> 
> Desktop version 3.0
> Plone 2.5 
> 
> A user last week did the following.  I am not running debug 
> mode currently, and for some reason there is a gap in my 
> event.log from 6/26 to 7/4.  
> 
> A user wished to create a new, modified version of an older 
> excel file.  Please note the following steps:
> 
> 1. User opens older excel file(let's call it 
> spreadsheet1.xls) using Enfold Desktop browser.
> 
> 2. User saves the file locally as spreadsheet2.xls 
> 
> 3. User modifies file by adding 2 new lines.
> 
> 4. User saves file in Enfold (only description I have).  I am 
> assuming this means she uploaded new file via drag-n-drop
> 
> 5. User checks in all files that were checked out.
> 
> 6. User changes older file to private and marks new as visible
> 
> Problem: a few days later it is noticed that the new file 
> that she saved to Plone via Enfold DT is not there 
> (spreadsheet2.xls), but the older file is present and now 
> visible (spreadsheet1.xls, previously marked private).  She 
> claims that she verified ttw that all files were present previously. 
> 
> I have a feeling this may be user error; your previous 
> response indicates the error that may have occurred.  Can 
> someone just offer an explanation as to what may be happening 
> in this situation and if this is a bug or perhaps a remedial 
> training issue.  Thank you!
> 
> 


From kmiller at azdvs.gov  Wed Jul 25 12:45:21 2007
From: kmiller at azdvs.gov (Keith Miller)
Date: Wed, 25 Jul 2007 10:45:21 -0700
Subject: [Community-desktop] Enfold Desktop Help.
Message-ID: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>

i have no enfold server, People in #Plone IRC chat say I don't need a
server if its less then 5 users, i am using , i try to use the Enfold
desktp and keeps asking for

the server license, I just want to try it out with my plone site here at
state, to see how it works and if we would wan to purchase the product
or proucts

 

Keith

 
 
Keith Miller- IT Tech III
Arizona Department of Veterans' Services
4141 North Third Street
Phoenix, AZ 85012
Ph: (602) 263-1857
Fax: (602) 297-6678
kmiller at azdvs.gov
www.azdvs.gov <http://www.azdvs.gov/> 
 
 
CONFIDENTIALITY NOTICE: Unauthorized interception of this 
communication could be a violation of Federal and State Law. This 
communication and any files transmitted with it are confidential and 
may contain protected health information. This communication is solely
for the use of the person or entity to whom it was addressed. If you are

not the intended recipient, any use, distribution, printing or acting in

reliance on the contents of this message is strictly prohibited. If you 
have received this message in error, please notify the sender and 
destroy any and all copies


 
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From josh at enfoldsystems.com  Wed Jul 25 13:09:30 2007
From: josh at enfoldsystems.com (Joshua LaPlace)
Date: Wed, 25 Jul 2007 13:09:30 -0500
Subject: [Community-desktop] Enfold Desktop Help.
In-Reply-To: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
References: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
Message-ID: <46A791DA.7000506@enfoldsystems.com>

Resending because my original reply didn't make it to the list.

Keith, did you install the server products into your Zope instance? You 
do not need to purchase a license for less than five users but you do 
need to install the server side products.

http://www.enfoldsystems.com/Products/Desktop/Documentation/Server/Install

Download and install the proper server components found here 
http://www.enfoldsystems.com/Products/Desktop/Download.


Keith Miller wrote:
> i have no enfold server, People in #Plone IRC chat say I don't need a
> server if its less then 5 users, i am using , i try to use the Enfold
> desktp and keeps asking for
> 
> the server license, I just want to try it out with my plone site here at
> state, to see how it works and if we would wan to purchase the product
> or proucts
> 
>  
> 
> Keith
> 
>  
>  
> Keith Miller- IT Tech III
> Arizona Department of Veterans' Services
> 4141 North Third Street
> Phoenix, AZ 85012
> Ph: (602) 263-1857
> Fax: (602) 297-6678
> kmiller at azdvs.gov
> www.azdvs.gov <http://www.azdvs.gov/> 
>  
>  
> CONFIDENTIALITY NOTICE: Unauthorized interception of this 
> communication could be a violation of Federal and State Law. This 
> communication and any files transmitted with it are confidential and 
> may contain protected health information. This communication is solely
> for the use of the person or entity to whom it was addressed. If you are
> 
> not the intended recipient, any use, distribution, printing or acting in
> 
> reliance on the contents of this message is strictly prohibited. If you 
> have received this message in error, please notify the sender and 
> destroy any and all copies
> 
> 
>  
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Community-desktop mailing list
> Community-desktop at lists.enfoldsystems.com
> http://lists.enfoldsystems.com/mailman/listinfo/community-desktop

-- 
Joshua LaPlace
Enfold Systems
http://www.enfoldsystems.com
phone +1.713.942.2377 x213
fax +1.832.201.8856


From haygoodg at gmail.com  Fri Jul 27 10:42:53 2007
From: haygoodg at gmail.com (Greg Haygood)
Date: Fri, 27 Jul 2007 11:42:53 -0400
Subject: [Community-desktop] desktop error on windows 2003 server
In-Reply-To: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
References: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
Message-ID: <504d9b870707270842o781f2d2lee759a0b236524e7@mail.gmail.com>

Hi, all.  I'm trying to setup Enfold Desktop for use with a stock
Plone 2.5installation on Windows 2003 Server.   It's
working fine on an XP workstation, but following the same instructions on
the server, I get the license error below.  I've added the license key
registry entry using a Domain Admin account, verified that the account has
access to the key and to the files, but am still getting this error.  What
else can I check?  Thanks.

------
2007-07-27T08:13:56 INFO Enfold License Manager The appropriate Enfold
license keys have not been found or have expired (None found: Plone Desktop,
Enfold Desktop, Enfold Server). Please see
http://www.enfoldsystems.com/Licensing for more information. The software
will not work until you fix this situation.
------
2007-07-27T08:13:56 ERROR Zope.SiteErrorLog http://server/PROPFIND
Traceback (innermost last):
  Module ZPublisher.Publish, line 115, in publish
  Module ZPublisher.mapply, line 88, in mapply
  Module ZPublisher.Publish, line 41, in call_object
  Module Products.DavPack , line 500, in PROPFIND
  Module Products.ShellExServer, line 316, in collection_dav__init
  Module Products.ShellExServer, line 232, in init_seat_management
  Module Products.EnfoldTools.LicenseMan
>
> ager.seat, line 390, in desktop_acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 302, in
> acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 104, in
> __setitem__
> LicenseCountExceededError: (0, 0)
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From michael.milne at gmail.com  Fri Jul  6 04:29:49 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 10:29:49 +0100
Subject: [Community-desktop] How easy to add in a custom archive state into
	ED?
Message-ID: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>

Hi

We need to be able to use Enfold Desktop to change the state of a document
to archived which will then move it out to a different area of the site. How
easy would it be to add a custom workflow state into ED? Is it configurable
at all?

Thanks

-- 
michael
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From sidnei at enfoldsystems.com  Fri Jul  6 07:30:55 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Fri, 6 Jul 2007 09:30:55 -0300
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
Message-ID: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>

Hi Michael, thank you for your question.

On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> Hi
> We need to be able to use Enfold Desktop to change the state of a document
> to archived which will then move it out to a different area of the site. How
> easy would it be to add a custom workflow state into ED? Is it configurable
> at all?

Yes, it's actually trivial to do so. Enfold Desktop just uses the
workflow states defined on the Workflow in Plone. If you change the
Workflow in Plone by adding or removing states, or even switching to
an entirely different workflow, it will reflect immediately in Enfold
Desktop.

-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From michael.milne at gmail.com  Fri Jul  6 07:33:41 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 13:33:41 +0100
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
	<a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
Message-ID: <134b8b710707060533u51b46765lac560b2d89f564ab@mail.gmail.com>

Great. Thanks. That's good news.

On 7/6/07, Sidnei da Silva <sidnei at enfoldsystems.com> wrote:
>
> Hi Michael, thank you for your question.
>
> On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> > Hi
> > We need to be able to use Enfold Desktop to change the state of a
> document
> > to archived which will then move it out to a different area of the site.
> How
> > easy would it be to add a custom workflow state into ED? Is it
> configurable
> > at all?
>
> Yes, it's actually trivial to do so. Enfold Desktop just uses the
> workflow states defined on the Workflow in Plone. If you change the
> Workflow in Plone by adding or removing states, or even switching to
> an entirely different workflow, it will reflect immediately in Enfold
> Desktop.
>
> --
> Sidnei da Silva
> Enfold Systems                http://enfoldsystems.com
> Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214
>



-- 
michael
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From brlofton at di.mdacc.tmc.edu  Mon Jul  9 13:05:59 2007
From: brlofton at di.mdacc.tmc.edu (brlofton at di.mdacc.tmc.edu)
Date: Mon, 9 Jul 2007 13:05:59 -0500
Subject: [Community-desktop] file goes missing
Message-ID: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>

Any thoughts?

Desktop version 3.0
Plone 2.5

A user last week did the following.  I am not running debug mode 
currently, and for some reason there is a gap in my event.log from 6/26 to 
7/4. 

A user wished to create a new, modified version of an older excel file. 
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using 
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming 
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved 
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older file 
is present and now visible (spreadsheet1.xls, previously marked private). 
She claims that she verified ttw that all files were present previously. 

I have a feeling this may be user error; your previous response indicates 
the error that may have occurred.  Can someone just offer an explanation 
as to what may be happening in this situation and if this is a bug or 
perhaps a remedial training issue.  Thank you!
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URL: http://lists.enfoldsystems.com/pipermail/community-desktop/attachments/20070709/5a3aaf1c/attachment-0005.htm 

From chrisw at enfoldsystems.com  Mon Jul  9 17:38:24 2007
From: chrisw at enfoldsystems.com (Chris Williamson)
Date: Mon, 9 Jul 2007 17:38:24 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA638235D06F@hal.enfoldsystems.local>

Brad:

 

Try doing the same steps again. Or better yet, ask the user to do so. If
it's a bug, you should be able to reproduce it.

 

If the problem doesn't happen, either it was user error, or the bug
requires such unusual conditions that it may not be worth worrying
about, at least until it happens again. And then the user may notice and
remember more details to help reproduce the problem.

 

Hope that helps.

 

Chris Williamson

Enfold Systems

+1 713 942 2377 Ext. 113

http://www.enfoldsystems.com/

 

 

From: community-desktop-bounces at lists.enfoldsystems.com
[mailto:community-desktop-bounces at lists.enfoldsystems.com] On Behalf Of
brlofton at di.mdacc.tmc.edu
Sent: Monday, July 09, 2007 1:06 PM
To: community-desktop at lists.enfoldsystems.com
Subject: [Community-desktop] file goes missing

 


Any thoughts? 

Desktop version 3.0 
Plone 2.5 

A user last week did the following.  I am not running debug mode
currently, and for some reason there is a gap in my event.log from 6/26
to 7/4.  

A user wished to create a new, modified version of an older excel file.
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older
file is present and now visible (spreadsheet1.xls, previously marked
private).  She claims that she verified ttw that all files were present
previously. 

I have a feeling this may be user error; your previous response
indicates the error that may have occurred.  Can someone just offer an
explanation as to what may be happening in this situation and if this is
a bug or perhaps a remedial training issue.  Thank you!

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From alan at enfoldsystems.com  Tue Jul 24 16:06:33 2007
From: alan at enfoldsystems.com (Alan Runyan)
Date: Tue, 24 Jul 2007 16:06:33 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA63823CC9DD@hal.enfoldsystems.local>

You can also ask the user to report a bug:
  - In a session
  - Help
  - Report an Enfold Desktop bug

Then refer the bug number to the mailing list.  We can do a quick once
over the log files to see if anything unusual happened.

 Alan Runyan
 Enfold Systems, Inc.
 http://www.enfoldsystems.com/
 phone: +1.713.942.2377x111
 fax: +1.832.201.8856

 

> -----Original Message-----
> From: community-desktop-bounces at lists.enfoldsystems.com 
> [mailto:community-desktop-bounces at lists.enfoldsystems.com] On 
> Behalf Of brlofton at di.mdacc.tmc.edu
> Sent: Monday, July 09, 2007 1:06 PM
> To: community-desktop at lists.enfoldsystems.com
> Subject: [Community-desktop] file goes missing
> 
> 
> Any thoughts? 
> 
> Desktop version 3.0
> Plone 2.5 
> 
> A user last week did the following.  I am not running debug 
> mode currently, and for some reason there is a gap in my 
> event.log from 6/26 to 7/4.  
> 
> A user wished to create a new, modified version of an older 
> excel file.  Please note the following steps:
> 
> 1. User opens older excel file(let's call it 
> spreadsheet1.xls) using Enfold Desktop browser.
> 
> 2. User saves the file locally as spreadsheet2.xls 
> 
> 3. User modifies file by adding 2 new lines.
> 
> 4. User saves file in Enfold (only description I have).  I am 
> assuming this means she uploaded new file via drag-n-drop
> 
> 5. User checks in all files that were checked out.
> 
> 6. User changes older file to private and marks new as visible
> 
> Problem: a few days later it is noticed that the new file 
> that she saved to Plone via Enfold DT is not there 
> (spreadsheet2.xls), but the older file is present and now 
> visible (spreadsheet1.xls, previously marked private).  She 
> claims that she verified ttw that all files were present previously. 
> 
> I have a feeling this may be user error; your previous 
> response indicates the error that may have occurred.  Can 
> someone just offer an explanation as to what may be happening 
> in this situation and if this is a bug or perhaps a remedial 
> training issue.  Thank you!
> 
> 


From kmiller at azdvs.gov  Wed Jul 25 12:45:21 2007
From: kmiller at azdvs.gov (Keith Miller)
Date: Wed, 25 Jul 2007 10:45:21 -0700
Subject: [Community-desktop] Enfold Desktop Help.
Message-ID: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>

i have no enfold server, People in #Plone IRC chat say I don't need a
server if its less then 5 users, i am using , i try to use the Enfold
desktp and keeps asking for

the server license, I just want to try it out with my plone site here at
state, to see how it works and if we would wan to purchase the product
or proucts

 

Keith

 
 
Keith Miller- IT Tech III
Arizona Department of Veterans' Services
4141 North Third Street
Phoenix, AZ 85012
Ph: (602) 263-1857
Fax: (602) 297-6678
kmiller at azdvs.gov
www.azdvs.gov <http://www.azdvs.gov/> 
 
 
CONFIDENTIALITY NOTICE: Unauthorized interception of this 
communication could be a violation of Federal and State Law. This 
communication and any files transmitted with it are confidential and 
may contain protected health information. This communication is solely
for the use of the person or entity to whom it was addressed. If you are

not the intended recipient, any use, distribution, printing or acting in

reliance on the contents of this message is strictly prohibited. If you 
have received this message in error, please notify the sender and 
destroy any and all copies


 
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From josh at enfoldsystems.com  Wed Jul 25 13:09:30 2007
From: josh at enfoldsystems.com (Joshua LaPlace)
Date: Wed, 25 Jul 2007 13:09:30 -0500
Subject: [Community-desktop] Enfold Desktop Help.
In-Reply-To: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
References: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
Message-ID: <46A791DA.7000506@enfoldsystems.com>

Resending because my original reply didn't make it to the list.

Keith, did you install the server products into your Zope instance? You 
do not need to purchase a license for less than five users but you do 
need to install the server side products.

http://www.enfoldsystems.com/Products/Desktop/Documentation/Server/Install

Download and install the proper server components found here 
http://www.enfoldsystems.com/Products/Desktop/Download.


Keith Miller wrote:
> i have no enfold server, People in #Plone IRC chat say I don't need a
> server if its less then 5 users, i am using , i try to use the Enfold
> desktp and keeps asking for
> 
> the server license, I just want to try it out with my plone site here at
> state, to see how it works and if we would wan to purchase the product
> or proucts
> 
>  
> 
> Keith
> 
>  
>  
> Keith Miller- IT Tech III
> Arizona Department of Veterans' Services
> 4141 North Third Street
> Phoenix, AZ 85012
> Ph: (602) 263-1857
> Fax: (602) 297-6678
> kmiller at azdvs.gov
> www.azdvs.gov <http://www.azdvs.gov/> 
>  
>  
> CONFIDENTIALITY NOTICE: Unauthorized interception of this 
> communication could be a violation of Federal and State Law. This 
> communication and any files transmitted with it are confidential and 
> may contain protected health information. This communication is solely
> for the use of the person or entity to whom it was addressed. If you are
> 
> not the intended recipient, any use, distribution, printing or acting in
> 
> reliance on the contents of this message is strictly prohibited. If you 
> have received this message in error, please notify the sender and 
> destroy any and all copies
> 
> 
>  
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Community-desktop mailing list
> Community-desktop at lists.enfoldsystems.com
> http://lists.enfoldsystems.com/mailman/listinfo/community-desktop

-- 
Joshua LaPlace
Enfold Systems
http://www.enfoldsystems.com
phone +1.713.942.2377 x213
fax +1.832.201.8856


From haygoodg at gmail.com  Fri Jul 27 10:42:53 2007
From: haygoodg at gmail.com (Greg Haygood)
Date: Fri, 27 Jul 2007 11:42:53 -0400
Subject: [Community-desktop] desktop error on windows 2003 server
In-Reply-To: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
References: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
Message-ID: <504d9b870707270842o781f2d2lee759a0b236524e7@mail.gmail.com>

Hi, all.  I'm trying to setup Enfold Desktop for use with a stock
Plone 2.5installation on Windows 2003 Server.   It's
working fine on an XP workstation, but following the same instructions on
the server, I get the license error below.  I've added the license key
registry entry using a Domain Admin account, verified that the account has
access to the key and to the files, but am still getting this error.  What
else can I check?  Thanks.

------
2007-07-27T08:13:56 INFO Enfold License Manager The appropriate Enfold
license keys have not been found or have expired (None found: Plone Desktop,
Enfold Desktop, Enfold Server). Please see
http://www.enfoldsystems.com/Licensing for more information. The software
will not work until you fix this situation.
------
2007-07-27T08:13:56 ERROR Zope.SiteErrorLog http://server/PROPFIND
Traceback (innermost last):
  Module ZPublisher.Publish, line 115, in publish
  Module ZPublisher.mapply, line 88, in mapply
  Module ZPublisher.Publish, line 41, in call_object
  Module Products.DavPack , line 500, in PROPFIND
  Module Products.ShellExServer, line 316, in collection_dav__init
  Module Products.ShellExServer, line 232, in init_seat_management
  Module Products.EnfoldTools.LicenseMan
>
> ager.seat, line 390, in desktop_acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 302, in
> acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 104, in
> __setitem__
> LicenseCountExceededError: (0, 0)
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From michael.milne at gmail.com  Fri Jul  6 04:29:49 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 10:29:49 +0100
Subject: [Community-desktop] How easy to add in a custom archive state into
	ED?
Message-ID: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>

Hi

We need to be able to use Enfold Desktop to change the state of a document
to archived which will then move it out to a different area of the site. How
easy would it be to add a custom workflow state into ED? Is it configurable
at all?

Thanks

-- 
michael
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From sidnei at enfoldsystems.com  Fri Jul  6 07:30:55 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Fri, 6 Jul 2007 09:30:55 -0300
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
Message-ID: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>

Hi Michael, thank you for your question.

On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> Hi
> We need to be able to use Enfold Desktop to change the state of a document
> to archived which will then move it out to a different area of the site. How
> easy would it be to add a custom workflow state into ED? Is it configurable
> at all?

Yes, it's actually trivial to do so. Enfold Desktop just uses the
workflow states defined on the Workflow in Plone. If you change the
Workflow in Plone by adding or removing states, or even switching to
an entirely different workflow, it will reflect immediately in Enfold
Desktop.

-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From michael.milne at gmail.com  Fri Jul  6 07:33:41 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 13:33:41 +0100
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
	<a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
Message-ID: <134b8b710707060533u51b46765lac560b2d89f564ab@mail.gmail.com>

Great. Thanks. That's good news.

On 7/6/07, Sidnei da Silva <sidnei at enfoldsystems.com> wrote:
>
> Hi Michael, thank you for your question.
>
> On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> > Hi
> > We need to be able to use Enfold Desktop to change the state of a
> document
> > to archived which will then move it out to a different area of the site.
> How
> > easy would it be to add a custom workflow state into ED? Is it
> configurable
> > at all?
>
> Yes, it's actually trivial to do so. Enfold Desktop just uses the
> workflow states defined on the Workflow in Plone. If you change the
> Workflow in Plone by adding or removing states, or even switching to
> an entirely different workflow, it will reflect immediately in Enfold
> Desktop.
>
> --
> Sidnei da Silva
> Enfold Systems                http://enfoldsystems.com
> Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214
>



-- 
michael
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From brlofton at di.mdacc.tmc.edu  Mon Jul  9 13:05:59 2007
From: brlofton at di.mdacc.tmc.edu (brlofton at di.mdacc.tmc.edu)
Date: Mon, 9 Jul 2007 13:05:59 -0500
Subject: [Community-desktop] file goes missing
Message-ID: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>

Any thoughts?

Desktop version 3.0
Plone 2.5

A user last week did the following.  I am not running debug mode 
currently, and for some reason there is a gap in my event.log from 6/26 to 
7/4. 

A user wished to create a new, modified version of an older excel file. 
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using 
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming 
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved 
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older file 
is present and now visible (spreadsheet1.xls, previously marked private). 
She claims that she verified ttw that all files were present previously. 

I have a feeling this may be user error; your previous response indicates 
the error that may have occurred.  Can someone just offer an explanation 
as to what may be happening in this situation and if this is a bug or 
perhaps a remedial training issue.  Thank you!
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From chrisw at enfoldsystems.com  Mon Jul  9 17:38:24 2007
From: chrisw at enfoldsystems.com (Chris Williamson)
Date: Mon, 9 Jul 2007 17:38:24 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA638235D06F@hal.enfoldsystems.local>

Brad:

 

Try doing the same steps again. Or better yet, ask the user to do so. If
it's a bug, you should be able to reproduce it.

 

If the problem doesn't happen, either it was user error, or the bug
requires such unusual conditions that it may not be worth worrying
about, at least until it happens again. And then the user may notice and
remember more details to help reproduce the problem.

 

Hope that helps.

 

Chris Williamson

Enfold Systems

+1 713 942 2377 Ext. 113

http://www.enfoldsystems.com/

 

 

From: community-desktop-bounces at lists.enfoldsystems.com
[mailto:community-desktop-bounces at lists.enfoldsystems.com] On Behalf Of
brlofton at di.mdacc.tmc.edu
Sent: Monday, July 09, 2007 1:06 PM
To: community-desktop at lists.enfoldsystems.com
Subject: [Community-desktop] file goes missing

 


Any thoughts? 

Desktop version 3.0 
Plone 2.5 

A user last week did the following.  I am not running debug mode
currently, and for some reason there is a gap in my event.log from 6/26
to 7/4.  

A user wished to create a new, modified version of an older excel file.
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older
file is present and now visible (spreadsheet1.xls, previously marked
private).  She claims that she verified ttw that all files were present
previously. 

I have a feeling this may be user error; your previous response
indicates the error that may have occurred.  Can someone just offer an
explanation as to what may be happening in this situation and if this is
a bug or perhaps a remedial training issue.  Thank you!

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From alan at enfoldsystems.com  Tue Jul 24 16:06:33 2007
From: alan at enfoldsystems.com (Alan Runyan)
Date: Tue, 24 Jul 2007 16:06:33 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA63823CC9DD@hal.enfoldsystems.local>

You can also ask the user to report a bug:
  - In a session
  - Help
  - Report an Enfold Desktop bug

Then refer the bug number to the mailing list.  We can do a quick once
over the log files to see if anything unusual happened.

 Alan Runyan
 Enfold Systems, Inc.
 http://www.enfoldsystems.com/
 phone: +1.713.942.2377x111
 fax: +1.832.201.8856

 

> -----Original Message-----
> From: community-desktop-bounces at lists.enfoldsystems.com 
> [mailto:community-desktop-bounces at lists.enfoldsystems.com] On 
> Behalf Of brlofton at di.mdacc.tmc.edu
> Sent: Monday, July 09, 2007 1:06 PM
> To: community-desktop at lists.enfoldsystems.com
> Subject: [Community-desktop] file goes missing
> 
> 
> Any thoughts? 
> 
> Desktop version 3.0
> Plone 2.5 
> 
> A user last week did the following.  I am not running debug 
> mode currently, and for some reason there is a gap in my 
> event.log from 6/26 to 7/4.  
> 
> A user wished to create a new, modified version of an older 
> excel file.  Please note the following steps:
> 
> 1. User opens older excel file(let's call it 
> spreadsheet1.xls) using Enfold Desktop browser.
> 
> 2. User saves the file locally as spreadsheet2.xls 
> 
> 3. User modifies file by adding 2 new lines.
> 
> 4. User saves file in Enfold (only description I have).  I am 
> assuming this means she uploaded new file via drag-n-drop
> 
> 5. User checks in all files that were checked out.
> 
> 6. User changes older file to private and marks new as visible
> 
> Problem: a few days later it is noticed that the new file 
> that she saved to Plone via Enfold DT is not there 
> (spreadsheet2.xls), but the older file is present and now 
> visible (spreadsheet1.xls, previously marked private).  She 
> claims that she verified ttw that all files were present previously. 
> 
> I have a feeling this may be user error; your previous 
> response indicates the error that may have occurred.  Can 
> someone just offer an explanation as to what may be happening 
> in this situation and if this is a bug or perhaps a remedial 
> training issue.  Thank you!
> 
> 


From kmiller at azdvs.gov  Wed Jul 25 12:45:21 2007
From: kmiller at azdvs.gov (Keith Miller)
Date: Wed, 25 Jul 2007 10:45:21 -0700
Subject: [Community-desktop] Enfold Desktop Help.
Message-ID: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>

i have no enfold server, People in #Plone IRC chat say I don't need a
server if its less then 5 users, i am using , i try to use the Enfold
desktp and keeps asking for

the server license, I just want to try it out with my plone site here at
state, to see how it works and if we would wan to purchase the product
or proucts

 

Keith

 
 
Keith Miller- IT Tech III
Arizona Department of Veterans' Services
4141 North Third Street
Phoenix, AZ 85012
Ph: (602) 263-1857
Fax: (602) 297-6678
kmiller at azdvs.gov
www.azdvs.gov <http://www.azdvs.gov/> 
 
 
CONFIDENTIALITY NOTICE: Unauthorized interception of this 
communication could be a violation of Federal and State Law. This 
communication and any files transmitted with it are confidential and 
may contain protected health information. This communication is solely
for the use of the person or entity to whom it was addressed. If you are

not the intended recipient, any use, distribution, printing or acting in

reliance on the contents of this message is strictly prohibited. If you 
have received this message in error, please notify the sender and 
destroy any and all copies


 
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From josh at enfoldsystems.com  Wed Jul 25 13:09:30 2007
From: josh at enfoldsystems.com (Joshua LaPlace)
Date: Wed, 25 Jul 2007 13:09:30 -0500
Subject: [Community-desktop] Enfold Desktop Help.
In-Reply-To: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
References: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
Message-ID: <46A791DA.7000506@enfoldsystems.com>

Resending because my original reply didn't make it to the list.

Keith, did you install the server products into your Zope instance? You 
do not need to purchase a license for less than five users but you do 
need to install the server side products.

http://www.enfoldsystems.com/Products/Desktop/Documentation/Server/Install

Download and install the proper server components found here 
http://www.enfoldsystems.com/Products/Desktop/Download.


Keith Miller wrote:
> i have no enfold server, People in #Plone IRC chat say I don't need a
> server if its less then 5 users, i am using , i try to use the Enfold
> desktp and keeps asking for
> 
> the server license, I just want to try it out with my plone site here at
> state, to see how it works and if we would wan to purchase the product
> or proucts
> 
>  
> 
> Keith
> 
>  
>  
> Keith Miller- IT Tech III
> Arizona Department of Veterans' Services
> 4141 North Third Street
> Phoenix, AZ 85012
> Ph: (602) 263-1857
> Fax: (602) 297-6678
> kmiller at azdvs.gov
> www.azdvs.gov <http://www.azdvs.gov/> 
>  
>  
> CONFIDENTIALITY NOTICE: Unauthorized interception of this 
> communication could be a violation of Federal and State Law. This 
> communication and any files transmitted with it are confidential and 
> may contain protected health information. This communication is solely
> for the use of the person or entity to whom it was addressed. If you are
> 
> not the intended recipient, any use, distribution, printing or acting in
> 
> reliance on the contents of this message is strictly prohibited. If you 
> have received this message in error, please notify the sender and 
> destroy any and all copies
> 
> 
>  
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Community-desktop mailing list
> Community-desktop at lists.enfoldsystems.com
> http://lists.enfoldsystems.com/mailman/listinfo/community-desktop

-- 
Joshua LaPlace
Enfold Systems
http://www.enfoldsystems.com
phone +1.713.942.2377 x213
fax +1.832.201.8856


From haygoodg at gmail.com  Fri Jul 27 10:42:53 2007
From: haygoodg at gmail.com (Greg Haygood)
Date: Fri, 27 Jul 2007 11:42:53 -0400
Subject: [Community-desktop] desktop error on windows 2003 server
In-Reply-To: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
References: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
Message-ID: <504d9b870707270842o781f2d2lee759a0b236524e7@mail.gmail.com>

Hi, all.  I'm trying to setup Enfold Desktop for use with a stock
Plone 2.5installation on Windows 2003 Server.   It's
working fine on an XP workstation, but following the same instructions on
the server, I get the license error below.  I've added the license key
registry entry using a Domain Admin account, verified that the account has
access to the key and to the files, but am still getting this error.  What
else can I check?  Thanks.

------
2007-07-27T08:13:56 INFO Enfold License Manager The appropriate Enfold
license keys have not been found or have expired (None found: Plone Desktop,
Enfold Desktop, Enfold Server). Please see
http://www.enfoldsystems.com/Licensing for more information. The software
will not work until you fix this situation.
------
2007-07-27T08:13:56 ERROR Zope.SiteErrorLog http://server/PROPFIND
Traceback (innermost last):
  Module ZPublisher.Publish, line 115, in publish
  Module ZPublisher.mapply, line 88, in mapply
  Module ZPublisher.Publish, line 41, in call_object
  Module Products.DavPack , line 500, in PROPFIND
  Module Products.ShellExServer, line 316, in collection_dav__init
  Module Products.ShellExServer, line 232, in init_seat_management
  Module Products.EnfoldTools.LicenseMan
>
> ager.seat, line 390, in desktop_acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 302, in
> acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 104, in
> __setitem__
> LicenseCountExceededError: (0, 0)
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From michael.milne at gmail.com  Fri Jul  6 04:29:49 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 10:29:49 +0100
Subject: [Community-desktop] How easy to add in a custom archive state into
	ED?
Message-ID: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>

Hi

We need to be able to use Enfold Desktop to change the state of a document
to archived which will then move it out to a different area of the site. How
easy would it be to add a custom workflow state into ED? Is it configurable
at all?

Thanks

-- 
michael
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From sidnei at enfoldsystems.com  Fri Jul  6 07:30:55 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Fri, 6 Jul 2007 09:30:55 -0300
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
Message-ID: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>

Hi Michael, thank you for your question.

On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> Hi
> We need to be able to use Enfold Desktop to change the state of a document
> to archived which will then move it out to a different area of the site. How
> easy would it be to add a custom workflow state into ED? Is it configurable
> at all?

Yes, it's actually trivial to do so. Enfold Desktop just uses the
workflow states defined on the Workflow in Plone. If you change the
Workflow in Plone by adding or removing states, or even switching to
an entirely different workflow, it will reflect immediately in Enfold
Desktop.

-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From michael.milne at gmail.com  Fri Jul  6 07:33:41 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 13:33:41 +0100
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
	<a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
Message-ID: <134b8b710707060533u51b46765lac560b2d89f564ab@mail.gmail.com>

Great. Thanks. That's good news.

On 7/6/07, Sidnei da Silva <sidnei at enfoldsystems.com> wrote:
>
> Hi Michael, thank you for your question.
>
> On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> > Hi
> > We need to be able to use Enfold Desktop to change the state of a
> document
> > to archived which will then move it out to a different area of the site.
> How
> > easy would it be to add a custom workflow state into ED? Is it
> configurable
> > at all?
>
> Yes, it's actually trivial to do so. Enfold Desktop just uses the
> workflow states defined on the Workflow in Plone. If you change the
> Workflow in Plone by adding or removing states, or even switching to
> an entirely different workflow, it will reflect immediately in Enfold
> Desktop.
>
> --
> Sidnei da Silva
> Enfold Systems                http://enfoldsystems.com
> Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214
>



-- 
michael
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From brlofton at di.mdacc.tmc.edu  Mon Jul  9 13:05:59 2007
From: brlofton at di.mdacc.tmc.edu (brlofton at di.mdacc.tmc.edu)
Date: Mon, 9 Jul 2007 13:05:59 -0500
Subject: [Community-desktop] file goes missing
Message-ID: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>

Any thoughts?

Desktop version 3.0
Plone 2.5

A user last week did the following.  I am not running debug mode 
currently, and for some reason there is a gap in my event.log from 6/26 to 
7/4. 

A user wished to create a new, modified version of an older excel file. 
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using 
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming 
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved 
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older file 
is present and now visible (spreadsheet1.xls, previously marked private). 
She claims that she verified ttw that all files were present previously. 

I have a feeling this may be user error; your previous response indicates 
the error that may have occurred.  Can someone just offer an explanation 
as to what may be happening in this situation and if this is a bug or 
perhaps a remedial training issue.  Thank you!
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From chrisw at enfoldsystems.com  Mon Jul  9 17:38:24 2007
From: chrisw at enfoldsystems.com (Chris Williamson)
Date: Mon, 9 Jul 2007 17:38:24 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA638235D06F@hal.enfoldsystems.local>

Brad:

 

Try doing the same steps again. Or better yet, ask the user to do so. If
it's a bug, you should be able to reproduce it.

 

If the problem doesn't happen, either it was user error, or the bug
requires such unusual conditions that it may not be worth worrying
about, at least until it happens again. And then the user may notice and
remember more details to help reproduce the problem.

 

Hope that helps.

 

Chris Williamson

Enfold Systems

+1 713 942 2377 Ext. 113

http://www.enfoldsystems.com/

 

 

From: community-desktop-bounces at lists.enfoldsystems.com
[mailto:community-desktop-bounces at lists.enfoldsystems.com] On Behalf Of
brlofton at di.mdacc.tmc.edu
Sent: Monday, July 09, 2007 1:06 PM
To: community-desktop at lists.enfoldsystems.com
Subject: [Community-desktop] file goes missing

 


Any thoughts? 

Desktop version 3.0 
Plone 2.5 

A user last week did the following.  I am not running debug mode
currently, and for some reason there is a gap in my event.log from 6/26
to 7/4.  

A user wished to create a new, modified version of an older excel file.
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older
file is present and now visible (spreadsheet1.xls, previously marked
private).  She claims that she verified ttw that all files were present
previously. 

I have a feeling this may be user error; your previous response
indicates the error that may have occurred.  Can someone just offer an
explanation as to what may be happening in this situation and if this is
a bug or perhaps a remedial training issue.  Thank you!

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From alan at enfoldsystems.com  Tue Jul 24 16:06:33 2007
From: alan at enfoldsystems.com (Alan Runyan)
Date: Tue, 24 Jul 2007 16:06:33 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA63823CC9DD@hal.enfoldsystems.local>

You can also ask the user to report a bug:
  - In a session
  - Help
  - Report an Enfold Desktop bug

Then refer the bug number to the mailing list.  We can do a quick once
over the log files to see if anything unusual happened.

 Alan Runyan
 Enfold Systems, Inc.
 http://www.enfoldsystems.com/
 phone: +1.713.942.2377x111
 fax: +1.832.201.8856

 

> -----Original Message-----
> From: community-desktop-bounces at lists.enfoldsystems.com 
> [mailto:community-desktop-bounces at lists.enfoldsystems.com] On 
> Behalf Of brlofton at di.mdacc.tmc.edu
> Sent: Monday, July 09, 2007 1:06 PM
> To: community-desktop at lists.enfoldsystems.com
> Subject: [Community-desktop] file goes missing
> 
> 
> Any thoughts? 
> 
> Desktop version 3.0
> Plone 2.5 
> 
> A user last week did the following.  I am not running debug 
> mode currently, and for some reason there is a gap in my 
> event.log from 6/26 to 7/4.  
> 
> A user wished to create a new, modified version of an older 
> excel file.  Please note the following steps:
> 
> 1. User opens older excel file(let's call it 
> spreadsheet1.xls) using Enfold Desktop browser.
> 
> 2. User saves the file locally as spreadsheet2.xls 
> 
> 3. User modifies file by adding 2 new lines.
> 
> 4. User saves file in Enfold (only description I have).  I am 
> assuming this means she uploaded new file via drag-n-drop
> 
> 5. User checks in all files that were checked out.
> 
> 6. User changes older file to private and marks new as visible
> 
> Problem: a few days later it is noticed that the new file 
> that she saved to Plone via Enfold DT is not there 
> (spreadsheet2.xls), but the older file is present and now 
> visible (spreadsheet1.xls, previously marked private).  She 
> claims that she verified ttw that all files were present previously. 
> 
> I have a feeling this may be user error; your previous 
> response indicates the error that may have occurred.  Can 
> someone just offer an explanation as to what may be happening 
> in this situation and if this is a bug or perhaps a remedial 
> training issue.  Thank you!
> 
> 


From kmiller at azdvs.gov  Wed Jul 25 12:45:21 2007
From: kmiller at azdvs.gov (Keith Miller)
Date: Wed, 25 Jul 2007 10:45:21 -0700
Subject: [Community-desktop] Enfold Desktop Help.
Message-ID: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>

i have no enfold server, People in #Plone IRC chat say I don't need a
server if its less then 5 users, i am using , i try to use the Enfold
desktp and keeps asking for

the server license, I just want to try it out with my plone site here at
state, to see how it works and if we would wan to purchase the product
or proucts

 

Keith

 
 
Keith Miller- IT Tech III
Arizona Department of Veterans' Services
4141 North Third Street
Phoenix, AZ 85012
Ph: (602) 263-1857
Fax: (602) 297-6678
kmiller at azdvs.gov
www.azdvs.gov <http://www.azdvs.gov/> 
 
 
CONFIDENTIALITY NOTICE: Unauthorized interception of this 
communication could be a violation of Federal and State Law. This 
communication and any files transmitted with it are confidential and 
may contain protected health information. This communication is solely
for the use of the person or entity to whom it was addressed. If you are

not the intended recipient, any use, distribution, printing or acting in

reliance on the contents of this message is strictly prohibited. If you 
have received this message in error, please notify the sender and 
destroy any and all copies


 
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From josh at enfoldsystems.com  Wed Jul 25 13:09:30 2007
From: josh at enfoldsystems.com (Joshua LaPlace)
Date: Wed, 25 Jul 2007 13:09:30 -0500
Subject: [Community-desktop] Enfold Desktop Help.
In-Reply-To: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
References: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>
Message-ID: <46A791DA.7000506@enfoldsystems.com>

Resending because my original reply didn't make it to the list.

Keith, did you install the server products into your Zope instance? You 
do not need to purchase a license for less than five users but you do 
need to install the server side products.

http://www.enfoldsystems.com/Products/Desktop/Documentation/Server/Install

Download and install the proper server components found here 
http://www.enfoldsystems.com/Products/Desktop/Download.


Keith Miller wrote:
> i have no enfold server, People in #Plone IRC chat say I don't need a
> server if its less then 5 users, i am using , i try to use the Enfold
> desktp and keeps asking for
> 
> the server license, I just want to try it out with my plone site here at
> state, to see how it works and if we would wan to purchase the product
> or proucts
> 
>  
> 
> Keith
> 
>  
>  
> Keith Miller- IT Tech III
> Arizona Department of Veterans' Services
> 4141 North Third Street
> Phoenix, AZ 85012
> Ph: (602) 263-1857
> Fax: (602) 297-6678
> kmiller at azdvs.gov
> www.azdvs.gov <http://www.azdvs.gov/> 
>  
>  
> CONFIDENTIALITY NOTICE: Unauthorized interception of this 
> communication could be a violation of Federal and State Law. This 
> communication and any files transmitted with it are confidential and 
> may contain protected health information. This communication is solely
> for the use of the person or entity to whom it was addressed. If you are
> 
> not the intended recipient, any use, distribution, printing or acting in
> 
> reliance on the contents of this message is strictly prohibited. If you 
> have received this message in error, please notify the sender and 
> destroy any and all copies
> 
> 
>  
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Community-desktop mailing list
> Community-desktop at lists.enfoldsystems.com
> http://lists.enfoldsystems.com/mailman/listinfo/community-desktop

-- 
Joshua LaPlace
Enfold Systems
http://www.enfoldsystems.com
phone +1.713.942.2377 x213
fax +1.832.201.8856


From haygoodg at gmail.com  Fri Jul 27 10:42:53 2007
From: haygoodg at gmail.com (Greg Haygood)
Date: Fri, 27 Jul 2007 11:42:53 -0400
Subject: [Community-desktop] desktop error on windows 2003 server
In-Reply-To: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
References: <504d9b870707270729o48d93fbdnbb088314f4c7890f@mail.gmail.com>
Message-ID: <504d9b870707270842o781f2d2lee759a0b236524e7@mail.gmail.com>

Hi, all.  I'm trying to setup Enfold Desktop for use with a stock
Plone 2.5installation on Windows 2003 Server.   It's
working fine on an XP workstation, but following the same instructions on
the server, I get the license error below.  I've added the license key
registry entry using a Domain Admin account, verified that the account has
access to the key and to the files, but am still getting this error.  What
else can I check?  Thanks.

------
2007-07-27T08:13:56 INFO Enfold License Manager The appropriate Enfold
license keys have not been found or have expired (None found: Plone Desktop,
Enfold Desktop, Enfold Server). Please see
http://www.enfoldsystems.com/Licensing for more information. The software
will not work until you fix this situation.
------
2007-07-27T08:13:56 ERROR Zope.SiteErrorLog http://server/PROPFIND
Traceback (innermost last):
  Module ZPublisher.Publish, line 115, in publish
  Module ZPublisher.mapply, line 88, in mapply
  Module ZPublisher.Publish, line 41, in call_object
  Module Products.DavPack , line 500, in PROPFIND
  Module Products.ShellExServer, line 316, in collection_dav__init
  Module Products.ShellExServer, line 232, in init_seat_management
  Module Products.EnfoldTools.LicenseMan
>
> ager.seat, line 390, in desktop_acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 302, in
> acquire_license
>   Module Products.EnfoldTools.LicenseManager.seat, line 104, in
> __setitem__
> LicenseCountExceededError: (0, 0)
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From michael.milne at gmail.com  Fri Jul  6 04:29:49 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 10:29:49 +0100
Subject: [Community-desktop] How easy to add in a custom archive state into
	ED?
Message-ID: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>

Hi

We need to be able to use Enfold Desktop to change the state of a document
to archived which will then move it out to a different area of the site. How
easy would it be to add a custom workflow state into ED? Is it configurable
at all?

Thanks

-- 
michael
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From sidnei at enfoldsystems.com  Fri Jul  6 07:30:55 2007
From: sidnei at enfoldsystems.com (Sidnei da Silva)
Date: Fri, 6 Jul 2007 09:30:55 -0300
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
Message-ID: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>

Hi Michael, thank you for your question.

On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> Hi
> We need to be able to use Enfold Desktop to change the state of a document
> to archived which will then move it out to a different area of the site. How
> easy would it be to add a custom workflow state into ED? Is it configurable
> at all?

Yes, it's actually trivial to do so. Enfold Desktop just uses the
workflow states defined on the Workflow in Plone. If you change the
Workflow in Plone by adding or removing states, or even switching to
an entirely different workflow, it will reflect immediately in Enfold
Desktop.

-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214


From michael.milne at gmail.com  Fri Jul  6 07:33:41 2007
From: michael.milne at gmail.com (michael nt milne)
Date: Fri, 6 Jul 2007 13:33:41 +0100
Subject: [Community-desktop] How easy to add in a custom archive state
	into ED?
In-Reply-To: <a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
References: <134b8b710707060229k5f468e3eueda3e06e6a2b6825@mail.gmail.com>
	<a7a2b76b0707060530p287cadc6r8e2e97c67ca675b3@mail.gmail.com>
Message-ID: <134b8b710707060533u51b46765lac560b2d89f564ab@mail.gmail.com>

Great. Thanks. That's good news.

On 7/6/07, Sidnei da Silva <sidnei at enfoldsystems.com> wrote:
>
> Hi Michael, thank you for your question.
>
> On 7/6/07, michael nt milne <michael.milne at gmail.com> wrote:
> > Hi
> > We need to be able to use Enfold Desktop to change the state of a
> document
> > to archived which will then move it out to a different area of the site.
> How
> > easy would it be to add a custom workflow state into ED? Is it
> configurable
> > at all?
>
> Yes, it's actually trivial to do so. Enfold Desktop just uses the
> workflow states defined on the Workflow in Plone. If you change the
> Workflow in Plone by adding or removing states, or even switching to
> an entirely different workflow, it will reflect immediately in Enfold
> Desktop.
>
> --
> Sidnei da Silva
> Enfold Systems                http://enfoldsystems.com
> Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214
>



-- 
michael
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From brlofton at di.mdacc.tmc.edu  Mon Jul  9 13:05:59 2007
From: brlofton at di.mdacc.tmc.edu (brlofton at di.mdacc.tmc.edu)
Date: Mon, 9 Jul 2007 13:05:59 -0500
Subject: [Community-desktop] file goes missing
Message-ID: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>

Any thoughts?

Desktop version 3.0
Plone 2.5

A user last week did the following.  I am not running debug mode 
currently, and for some reason there is a gap in my event.log from 6/26 to 
7/4. 

A user wished to create a new, modified version of an older excel file. 
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using 
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming 
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved 
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older file 
is present and now visible (spreadsheet1.xls, previously marked private). 
She claims that she verified ttw that all files were present previously. 

I have a feeling this may be user error; your previous response indicates 
the error that may have occurred.  Can someone just offer an explanation 
as to what may be happening in this situation and if this is a bug or 
perhaps a remedial training issue.  Thank you!
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From chrisw at enfoldsystems.com  Mon Jul  9 17:38:24 2007
From: chrisw at enfoldsystems.com (Chris Williamson)
Date: Mon, 9 Jul 2007 17:38:24 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA638235D06F@hal.enfoldsystems.local>

Brad:

 

Try doing the same steps again. Or better yet, ask the user to do so. If
it's a bug, you should be able to reproduce it.

 

If the problem doesn't happen, either it was user error, or the bug
requires such unusual conditions that it may not be worth worrying
about, at least until it happens again. And then the user may notice and
remember more details to help reproduce the problem.

 

Hope that helps.

 

Chris Williamson

Enfold Systems

+1 713 942 2377 Ext. 113

http://www.enfoldsystems.com/

 

 

From: community-desktop-bounces at lists.enfoldsystems.com
[mailto:community-desktop-bounces at lists.enfoldsystems.com] On Behalf Of
brlofton at di.mdacc.tmc.edu
Sent: Monday, July 09, 2007 1:06 PM
To: community-desktop at lists.enfoldsystems.com
Subject: [Community-desktop] file goes missing

 


Any thoughts? 

Desktop version 3.0 
Plone 2.5 

A user last week did the following.  I am not running debug mode
currently, and for some reason there is a gap in my event.log from 6/26
to 7/4.  

A user wished to create a new, modified version of an older excel file.
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older
file is present and now visible (spreadsheet1.xls, previously marked
private).  She claims that she verified ttw that all files were present
previously. 

I have a feeling this may be user error; your previous response
indicates the error that may have occurred.  Can someone just offer an
explanation as to what may be happening in this situation and if this is
a bug or perhaps a remedial training issue.  Thank you!

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From alan at enfoldsystems.com  Tue Jul 24 16:06:33 2007
From: alan at enfoldsystems.com (Alan Runyan)
Date: Tue, 24 Jul 2007 16:06:33 -0500
Subject: [Community-desktop] file goes missing
In-Reply-To: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
References: <OFD0451025.99A57FCD-ON86257313.006332E7-86257313.00636D97@mdacc.tmc.edu>
Message-ID: <8EAFFDDE9BE27F4C8B1A3022FEAA63823CC9DD@hal.enfoldsystems.local>

You can also ask the user to report a bug:
  - In a session
  - Help
  - Report an Enfold Desktop bug

Then refer the bug number to the mailing list.  We can do a quick once
over the log files to see if anything unusual happened.

 Alan Runyan
 Enfold Systems, Inc.
 http://www.enfoldsystems.com/
 phone: +1.713.942.2377x111
 fax: +1.832.201.8856

 

> -----Original Message-----
> From: community-desktop-bounces at lists.enfoldsystems.com 
> [mailto:community-desktop-bounces at lists.enfoldsystems.com] On 
> Behalf Of brlofton at di.mdacc.tmc.edu
> Sent: Monday, July 09, 2007 1:06 PM
> To: community-desktop at lists.enfoldsystems.com
> Subject: [Community-desktop] file goes missing
> 
> 
> Any thoughts? 
> 
> Desktop version 3.0
> Plone 2.5 
> 
> A user last week did the following.  I am not running debug 
> mode currently, and for some reason there is a gap in my 
> event.log from 6/26 to 7/4.  
> 
> A user wished to create a new, modified version of an older 
> excel file.  Please note the following steps:
> 
> 1. User opens older excel file(let's call it 
> spreadsheet1.xls) using Enfold Desktop browser.
> 
> 2. User saves the file locally as spreadsheet2.xls 
> 
> 3. User modifies file by adding 2 new lines.
> 
> 4. User saves file in Enfold (only description I have).  I am 
> assuming this means she uploaded new file via drag-n-drop
> 
> 5. User checks in all files that were checked out.
> 
> 6. User changes older file to private and marks new as visible
> 
> Problem: a few days later it is noticed that the new file 
> that she saved to Plone via Enfold DT is not there 
> (spreadsheet2.xls), but the older file is present and now 
> visible (spreadsheet1.xls, previously marked private).  She 
> claims that she verified ttw that all files were present previously. 
> 
> I have a feeling this may be user error; your previous 
> response indicates the error that may have occurred.  Can 
> someone just offer an explanation as to what may be happening 
> in this situation and if this is a bug or perhaps a remedial 
> training issue.  Thank you!
> 
> 


From kmiller at azdvs.gov  Wed Jul 25 12:45:21 2007
From: kmiller at azdvs.gov (Keith Miller)
Date: Wed, 25 Jul 2007 10:45:21 -0700
Subject: [Community-desktop] Enfold Desktop Help.
Message-ID: <BDF8A9E47F2BC34DB2CA576DB28EB4FF02A54841@advsmail.advs.lan>

i have no enfold server, People in #Plone IRC chat say I don't need a
server if its less then 5 users, i am using , i try to use the Enfold
desktp and keeps aski