[Community-desktop] file goes missing

brlofton at di.mdacc.tmc.edu brlofton at di.mdacc.tmc.edu
Mon Jul 9 13:05:59 CDT 2007


Any thoughts?

Desktop version 3.0
Plone 2.5

A user last week did the following.  I am not running debug mode 
currently, and for some reason there is a gap in my event.log from 6/26 to 
7/4. 

A user wished to create a new, modified version of an older excel file. 
Please note the following steps:

1. User opens older excel file(let's call it spreadsheet1.xls) using 
Enfold Desktop browser.

2. User saves the file locally as spreadsheet2.xls 

3. User modifies file by adding 2 new lines.

4. User saves file in Enfold (only description I have).  I am assuming 
this means she uploaded new file via drag-n-drop

5. User checks in all files that were checked out.

6. User changes older file to private and marks new as visible

Problem: a few days later it is noticed that the new file that she saved 
to Plone via Enfold DT is not there (spreadsheet2.xls), but the older file 
is present and now visible (spreadsheet1.xls, previously marked private). 
She claims that she verified ttw that all files were present previously. 

I have a feeling this may be user error; your previous response indicates 
the error that may have occurred.  Can someone just offer an explanation 
as to what may be happening in this situation and if this is a bug or 
perhaps a remedial training issue.  Thank you!
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