[Community-desktop] Enfold Desktop can't connect to EnfoldServer

[michael nt milne]

Hi

This is the error. It's obviously to do with the default Plone site which is
/Plone. If I create another site I can access it using /site

more information can be found in help under: Troubleshooting > Security.
2007-06-12
15:50:50,983|shellex.explorer_client.shellex_util|WARNING|2004|5388|FormatException
has RemoteResourceException
Traceback (most recent call last):
  File "shell_view.pyo", line 539, in CreateViewWindow
  File "shell_view.pyo", line 616, in _CreateChildWindow
  File "shell_view.pyo", line 770, in Refresh
  File "shell_view.pyo", line 795, in _Refresh
  File "shell_folder.pyo", line 376, in EnumObjects
  File "shellex_util.pyo", line 1122, in ApplyHandlingUnauthorized
  File "RemoteResource\resource.pyo", line 108, in getChildren
  File "RemoteResource\resource.pyo", line 93, in getChild
  File "RemoteResource\wdsession.pyo", line 859, in _getChild
ServerCanonicalIDConfigurationError: The base URL configured in the Plone
Desktop Server is incorrect. The
session root is '/Plone'
but the child path is '/customer-services'
2007-06-12
15:59:28,226|shellex.explorer_client.dialogs.dialog|ERROR|2004|4712|FAILED
to init processor <dialogs.property_processors.UserPP instance at
0x0419BBE8> for control IDC_USER_LIST
Traceback (most recent call last):
  File "dialogs\dlgcore.pyo", line 350, in LoadAllControls
  File "dialogs\property_processors.pyo", line 210, in Init
  File "dialogs\property_processors.pyo", line 185, in Init
  File "dialogs\property_processors.pyo", line 58, in Init
  File "dialogs\property_processors.pyo", line 246, in
UpdateControl_FromProperty
  File "dialogs\property_processors.pyo", line 276, in
_GetCommonPropertyValues
  File "dialogs\property_processors.pyo", line 46, in GetCommonPropertyValue
PropertyValuesDifferent


On 6/11/07, Mark Hammond <mhammond at skippinet.com.au> wrote:
>
>  Hi Michael,
>   What errors do you get?  If they relate to seat licenses, please restart
> both of your services and your licenses will be reset.  Otherwise, please
> tell us what the errors say, and send us your "enfold_desktop.log" file from
> your TEMP directory if you can find it.
>
> Thanks,
>
> Mark
>
> -----Original Message-----
> *From:* community-desktop-bounces at lists.enfoldsystems.com [mailto:
> community-desktop-bounces at lists.enfoldsystems.com]*On Behalf Of *michael
> nt milne
> *Sent:* Sunday, 10 June 2007 4:46 AM
> *To:* Alan Runyan
> *Cc:* community-desktop at lists.enfoldsystems.com
> *Subject:* Re: [Community-desktop] Enfold Desktop can't connect to
> EnfoldServer
>
> Hi Alan
>
> I've tried opening a session in desktop by logging into Plone and clicking
> on the Enfold Desktop icon in the site interface. However this only gives
> errors. Is that what you mean?
>
> On 6/8/07, Alan Runyan <alan at enfoldsystems.com> wrote:
> >
> > Not at all.  What is the problem?  Goto your enfold server - click
> > 'contents' then click the icon that says 'open in desktop' next to
> > print, email to friend, etc.
> >
> > Cheers
> > Alan
> >
> > > We've got an issue with Enfold Deskop not connecting to our
> > > Enfold Server intranet.
> > >
> > > The address for our server is correct and it is running and
> > > browsable via http.
> > >
> > > The documentation says that Enfold Desktop will work 'out of
> > > the box' with Enfold Server.
> > >
> > > Our Enfold Server version is a demo one just now.
> > >
> > > Do we require a licence key to be installed?
> > >
> > > Thanks
> > >
> > > --
> > > michael
> > >
> >
>
>
>
> --
> michael
>
>


-- 
michael
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