[Community-desktop] Problem installing desktop server

[Sidnei da Silva]

Hi Eduardo,

On Feb 20, 2008 11:35 AM, Eduardo Elgueta <eelgueta.navix at gmail.com> wrote:
> Hi All,
>
> I'm trying desktop server 4.0, but I get this exception installing the
> ShellExServer product (the other ones went ok):
>
> failed:Traceback (most recent call last):
> File "/opt/Plone-2.5/zeocluster/client1/Products/CMFQuickInstallerTool/QuickInstallerTool.py",
> line 322, in installProduct
>    res=install(portal)
> File "/opt/Plone-2.5/lib/python/Products/ExternalMethod/ExternalMethod.py",
> line 225, in __call__
>    try: return f(*args, **kw)
> File "/opt/Plone-2.5/zeocluster/client1/Products/ShellExServer/Extensions/Install.py",
> line 417, in install
>    install_root_error(self, out)
> File "/opt/Plone-2.5/zeocluster/client1/Products/ShellExServer/profile.py",
> line 357, in install_root_error
>    raise Unauthorized
> (Unauthorized: To install ShellExServer you must be using a user
> account that has the Manager role at the root of your Zope site. The
> current user does not have this role. It is possible to be a Manager
> of a Plone site, without being having the Manager of the Zope site.
>
> I'm running Plone 2.5 on FC5.
>
> When I saw the error, I added my account as Manager and restarted (ZMI
> | Security | local roles link, add account/Manager). But I got the
> same error. I removed the product and unpacked it again (restarting
> between each operation) but I get the same error, even with the same
> timestamp!!
>
> Any help, vwey welcomed.

Unfortunately this bug was caused by a bug in Plone. We have fixed it
in later versions, I'm pretty sure. What's the complete version of
Plone you are using? I believe the one that contains the fix is Plone
2.5.5.

A workaround might be creating an External Method that calls the
install function from ShellExServer.Install module, instead of going
through CMFQuickInstaller.

-- 
Sidnei da Silva
Enfold Systems                http://enfoldsystems.com
Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214