[Community-desktop] Problem installing desktop server

[Eduardo Elgueta]

Sidnei,

On Feb 20, 2008 1:52 PM, Sidnei da Silva <sidnei at enfoldsystems.com> wrote:
> Hi Eduardo,
>
>
> On Feb 20, 2008 11:35 AM, Eduardo Elgueta <eelgueta.navix at gmail.com> wrote:
> > Hi All,
> >
> > I'm trying desktop server 4.0, but I get this exception installing the
> > ShellExServer product (the other ones went ok):
> >
> > failed:Traceback (most recent call last):
> > File "/opt/Plone-2.5/zeocluster/client1/Products/CMFQuickInstallerTool/QuickInstallerTool.py",
> > line 322, in installProduct
> >    res=install(portal)
> > File "/opt/Plone-2.5/lib/python/Products/ExternalMethod/ExternalMethod.py",
> > line 225, in __call__
> >    try: return f(*args, **kw)
> > File "/opt/Plone-2.5/zeocluster/client1/Products/ShellExServer/Extensions/Install.py",
> > line 417, in install
> >    install_root_error(self, out)
> > File "/opt/Plone-2.5/zeocluster/client1/Products/ShellExServer/profile.py",
> > line 357, in install_root_error
> >    raise Unauthorized
> > (Unauthorized: To install ShellExServer you must be using a user
> > account that has the Manager role at the root of your Zope site. The
> > current user does not have this role. It is possible to be a Manager
> > of a Plone site, without being having the Manager of the Zope site.
> >
> > I'm running Plone 2.5 on FC5.
> >
> > When I saw the error, I added my account as Manager and restarted (ZMI
> > | Security | local roles link, add account/Manager). But I got the
> > same error. I removed the product and unpacked it again (restarting
> > between each operation) but I get the same error, even with the same
> > timestamp!!
> >
> > Any help, vwey welcomed.
>
> Unfortunately this bug was caused by a bug in Plone. We have fixed it
> in later versions, I'm pretty sure. What's the complete version of
> Plone you are using? I believe the one that contains the fix is Plone
> 2.5.5.
>
> A workaround might be creating an External Method that calls the
> install function from ShellExServer.Install module, instead of going
> through CMFQuickInstaller.
>
> --
> Sidnei da Silva
> Enfold Systems                http://enfoldsystems.com
> Fax +1 832 201 8856     Office +1 713 942 2377 Ext 214
>

Thank you for your promptly answer.

My versions:

Plone 2.5.1,
CMF-1.6.2,
Zope (Zope 2.9.5-final, python 2.4.3, linux2),
Five 1.3.7,
Python 2.4.3 (#1, Dec 17 2006, 20:55:20) [GCC 4.1.1 20060525 (Red Hat
4.1.1-1)],
PIL 1.1.5

How can I upgrade to the version you mention? The workaround you
suggest is way beyond my skills.

Edo.