[Community-desktop] Problem Migrating Site with Desktop

[Chris Williamson]

Thanks for your persistence and patience, Chris C. Looks as if our Chris
J. just answered you on the collector, so hope that takes care of it.
Also, I pointed out your issue to our new tech writer. He will be
working on a process to make sure these kinds of things make it into
product documentation.

After we release Desktop 4, I hope you'll consider getting a support
subscription for Enfold Desktop if you're using it in production. That
way you'll be assured of a fast response and some kind of resolution. We
know we needed to make post-installation support affordable, so this is
why we're starting the subscriptions. I imagine this list will work well
enough to support individuals using only the Desktop client.

Chris W.

-----Original Message-----
From: community-desktop-bounces at lists.enfoldsystems.com
[mailto:community-desktop-bounces at lists.enfoldsystems.com] On Behalf Of
Chris Calloway
Sent: Wednesday, January 16, 2008 8:43 AM
To: community-desktop at lists.enfoldsystems.com
Subject: Re: [Community-desktop] Problem Migrating Site with Desktop

Chris Williamson wrote:
> Hmmm. I briefly checked the Desktop documentation and couldn't find
> anything on uninstalling the server component. Assuming you've looked
> too, please post an issue on the Desktop collector to alert our
product
> support team that the documentation may need updating to address this
> issue:

So, I did file this ticket:

http://www.enfoldsystems.com/Support/Desktop/176

I'm getting pretty beat up over this. If there is some basic advice on 
either how/whether I can copy a site with ED3, or if and how it may or 
not be advisable to remove ED3 from a running live production site, it 
would help to keep site acceptance from hemorrhaging further.

-- 
Sincerely,

Chris Calloway
http://www.seacoos.org
office: 332 Chapman Hall   phone: (919) 962-4323
mail: Campus Box #3300, UNC-CH, Chapel Hill, NC 27599




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