Hi <br><br>This is the error. It's obviously to do with the default Plone site which is /Plone. If I create another site I can access it using /site<br><br>more information can be found in help under: Troubleshooting > Security.
<br>2007-06-12 15:50:50,983|shellex.explorer_client.shellex_util|WARNING|2004|5388|FormatException has RemoteResourceException<br>Traceback (most recent call last):<br> File "shell_view.pyo", line 539, in CreateViewWindow
<br> File "shell_view.pyo", line 616, in _CreateChildWindow<br> File "shell_view.pyo", line 770, in Refresh<br> File "shell_view.pyo", line 795, in _Refresh<br> File "shell_folder.pyo", line 376, in EnumObjects
<br> File "shellex_util.pyo", line 1122, in ApplyHandlingUnauthorized<br> File "RemoteResource\resource.pyo", line 108, in getChildren<br> File "RemoteResource\resource.pyo", line 93, in getChild
<br> File "RemoteResource\wdsession.pyo", line 859, in _getChild<br>ServerCanonicalIDConfigurationError: The base URL configured in the Plone Desktop Server is incorrect. The<br>session root is '/Plone'
<br>but the child path is '/customer-services'<br>2007-06-12 15:59:28,226|shellex.explorer_client.dialogs.dialog|ERROR|2004|4712|FAILED to init processor <dialogs.property_processors.UserPP instance at 0x0419BBE8> for control IDC_USER_LIST
<br>Traceback (most recent call last):<br> File "dialogs\dlgcore.pyo", line 350, in LoadAllControls<br> File "dialogs\property_processors.pyo", line 210, in Init<br> File "dialogs\property_processors.pyo", line 185, in Init
<br> File "dialogs\property_processors.pyo", line 58, in Init<br> File "dialogs\property_processors.pyo", line 246, in UpdateControl_FromProperty<br> File "dialogs\property_processors.pyo", line 276, in _GetCommonPropertyValues
<br> File "dialogs\property_processors.pyo", line 46, in GetCommonPropertyValue<br>PropertyValuesDifferent<br><br><br><div><span class="gmail_quote">On 6/11/07, <b class="gmail_sendername">Mark Hammond</b> <
<a href="mailto:mhammond@skippinet.com.au">mhammond@skippinet.com.au</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div><span><font color="#0000ff" face="Arial" size="2">Hi
Michael,</font></span></div>
<div><span><font color="#0000ff" face="Arial" size="2">
What errors do you get? If they relate to seat licenses, please restart
both of your services and your licenses will be reset. Otherwise, please
tell us what the errors say, and send us your "enfold_desktop.log" file from
your TEMP directory if you can find it.</font></span></div>
<div><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div><span><font color="#0000ff" face="Arial" size="2">Thanks,</font></span></div><span class="sg">
<div><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div><span><font color="#0000ff" face="Arial" size="2">Mark</font></span></div></span><div><span class="e" id="q_1131ac4aadcabe3d_2">
<blockquote style="border-left: 2px solid rgb(0, 0, 255); padding-left: 5px; margin-left: 5px;">
<div dir="ltr" align="left"><font face="Tahoma" size="2">-----Original Message-----<br><b>From:</b>
<a href="mailto:community-desktop-bounces@lists.enfoldsystems.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">community-desktop-bounces@lists.enfoldsystems.com</a>
[mailto:<a href="mailto:community-desktop-bounces@lists.enfoldsystems.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">community-desktop-bounces@lists.enfoldsystems.com</a>]<b>On Behalf Of
</b>michael nt milne<br><b>Sent:</b> Sunday, 10 June 2007 4:46
AM<br><b>To:</b> Alan Runyan<br><b>Cc:</b>
<a href="mailto:community-desktop@lists.enfoldsystems.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">community-desktop@lists.enfoldsystems.com</a><br><b>Subject:</b> Re:
[Community-desktop] Enfold Desktop can't connect to
EnfoldServer<br><br></font></div>Hi Alan<br><br>I've tried opening a session
in desktop by logging into Plone and clicking on the Enfold Desktop icon in
the site interface. However this only gives errors. Is that what you
mean?<br><br>
<div><span class="gmail_quote">On 6/8/07, <b class="gmail_sendername">Alan
Runyan</b> <<a href="mailto:alan@enfoldsystems.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">alan@enfoldsystems.com</a>>
wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Not
at all. What is the problem? Goto your enfold server -
click<br>'contents' then click the icon that says 'open in desktop' next
to<br>print, email to friend, etc.<br><br>Cheers<br>Alan<br><br>> We've
got an issue with Enfold Deskop not connecting to our <br>> Enfold Server
intranet.<br>><br>> The address for our server is correct and it is
running and<br>> browsable via http.<br>><br>> The documentation
says that Enfold Desktop will work 'out of<br>> the box' with Enfold
Server.<br>><br>> Our Enfold Server version is a demo one just
now.<br>><br>> Do we require a licence key to be
installed?<br>><br>> Thanks<br>><br>> --<br>> michael
<br>><br></blockquote></div><br><br clear="all"><br>-- <br>michael
</blockquote></span></div></div>
</blockquote></div><br><br clear="all"><br>-- <br>michael